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"The rooms at Europa Gatwick Hotel could clearly use some TLC, they are pretty run down. However, the biggest problems was that the rooms don't have a ... " More

By a verified traveller on Thu 02 May 2024

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Lodge Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Europa Gatwick Hotel & Spa, you're just a quick walk from Worth St. Nicholas' Church. Free WiFi in public areas, an indoor pool and a restaurant are available.

  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes on foot from Worth St. Nicholas' Church and a 3-minute drive from Manor Royal Business Park
  • Cats and dogs welcome for a fee

Europa Gatwick Hotel & Spa ratings based on 20 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Europa Gatwick Hotel & Spa

Everyone (11) Couples (3) Family (2)
1 out of 5

Posted by on 21 Jun 2024

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3 out of 5
The rooms at Europa Gatwick Hotel could clearly use some TLC, they are pretty run down. However, the biggest problems was that the rooms don't have a refrigerator or minibar to keep water and drinks cold. Also, the rooms don't have free wifi despite the hotel advertising with free wifi, which turns out is only in the common areas like the restaurant and pub. Finally, the TV is very small. On the good side, breakfast is OK and staff was friendly and room rate was reasonable, but not a bargain considering the negative sides.

Posted by on 2 May 2024

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3 out of 5

Posted by on 28 Jan 2024

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Comment from Hotel Management

28 Mar 2024 by Manager

Thank you for your comments

1 out of 5
Do not stay there

Posted by on 5 Jan 2024

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1 out of 5
Property had no closing windows on ground floor - no latches to lock window - anyone could open from outside . Walls filthy , bathroom walls had blood on them . Hasn’t been decorated in years . Terrible hotel

Posted by , from Crawley on 18 Apr 2022

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5 out of 5
Good location for accessing the train to London being a short taxi drive away from the station. Lots of free parking if you need it. Friendly staff and good value for a stay.

Posted by on 26 Nov 2021

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3 out of 5
Stayed here a few times recently. Good location for my needs. Friendly staff. Free parking. Bit dated but ok for the money. Occasional free upgrade. Lodge rooms a bit tatty.

Posted by on 23 Oct 2021

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5 out of 5
Stayed here a number of times. Its nothing fancy but the rooms are spacious and the staff friendly. Its relatively clean and has good access to the railway station a short taxi ride away. Parking on site is also free. Only slight downside is check in isnt until 4pm.

Posted by on 15 Oct 2021

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5 out of 5
Friendly helpful staff. Free parking. Good location for me. Good value.

Posted by on 10 Sep 2021

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3 out of 5
Very old in poor condition and rear door to outside broken and would not close. Cheap room but not recommend.

Posted by on 12 Mar 2020

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About the Europa Gatwick Hotel & Spa

Location Balcombe Road, Crawley, England RH10 7ZR

Property Features

As a guest of Europa Gatwick Hotel & Spa, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Europa Gatwick Hotel & Spa. Parking is available for a fee. This Crawley hotel is smoke free.

  • 246 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Crawley Three Bridges Station (2.4 km / 1.5 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Europa Gatwick Hotel & Spa offers 246 accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Europa Gatwick
  • Europa Gatwick Hotel
  • Europa Hotel Gatwick
  • Gatwick Europa
  • Gatwick Europa Hotel
  • Gatwick Hotel Europa
  • Hotel Europa Gatwick
  • Hotel Gatwick Europa
  • Europa Gatwick Crawley
  • Europa Gatwick Hotel Crawley
  • Europa Gatwick & Spa Crawley
  • Europa Gatwick Hotel & Spa Hotel
  • Europa Gatwick Hotel & Spa Crawley
  • Europa Gatwick Hotel & Spa Hotel Crawley

You should know

  • Free WiFi in public areas is limited to 20 minutes per day.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.