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4.1 out of 5

"The first room I was issued absolutely reaked of cigarettes. I requested a room change which they did, but wow the receptionist didnt even look at me. ... " More

By a verified traveller on Fri 15 Apr 2022

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Standard Twin Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£65* Per night/room 1 Jan - 2 Jan

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Sandman Signature London Gatwick Hotel. During your stay, you're just a quick walk from Manor Royal Business Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a steam room
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 5 minutes by car from Hawth Theatre and 10 minutes from Tilgate Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sandman Signature London Gatwick Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandman Signature London Gatwick Hotel

Everyone (10) Couples (3) Family (1)
3 out of 5
The first room I was issued absolutely reaked of cigarettes. I requested a room change which they did, but wow the receptionist didnt even look at me. Not even an apology, and huffed and puffed whilst processing the change. Note to hotel, maybe actually enforce the £200 smoking fee.

Posted by on 15 Apr 2022

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Comment from Hotel Management

17 Apr 2022 by Georgie

Hi. I'm sorry to hear about your experience with us. Rest assured that I will take vital action on this matter.

5 out of 5
Nice and relaxed stay.. Loved the coffee machine downstairs!

Posted by on 21 Dec 2020

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Comment from Hotel Management

25 Dec 2020 by Joe

Thank you so much for leaving such positive feedback with us regarding your most recent stay, I am so happy to hear all of your comments. We hope to see you again soon!

4 out of 5

Posted by on 31 Aug 2020

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Comment from Hotel Management

2 Sep 2020 by Olga

Thank you for your stay.

5 out of 5
Nice hotel. Good size room and very comfortable. Very reasonable price. Would highly recommend.

Posted by on 15 Dec 2019

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Comment from Hotel Management

7 Feb 2020 by Leanne

Dear Guest, Thank you for the great review, sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location. Kind Regards Leanne - Guest Service Manager.

5 out of 5
The interior was really really nice and lovely staff

Posted by , from Florida on 30 Nov 2019

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5 out of 5
Nice style. beds comfy. Only had short stay but enjoyed it.

Posted by on 12 Aug 2019

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3 out of 5

Posted by on 18 Jul 2019

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3 out of 5

Posted by on 7 Jul 2019

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2 out of 5

Posted by on 2 May 2019

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5 out of 5

Posted by on 10 Jan 2019

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Property Features

Sandman Signature London Gatwick Hotel offers its guests an indoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Sandman Signature London Gatwick Hotel. Parking is available for a fee. A complete renovation of Sandman Signature London Gatwick Hotel was completed in 2017. This 4-star Crawley hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 7 levels
  • Built in 1991
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Crawley Three Bridges Station (1.2 km / 0.8 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sandman Signature London Gatwick Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers. This Crawley hotel provides complimentary wired and wireless Internet access. 40-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Shark Club Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Shark Club Gastrobar – This bar specialises in Modern European cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 15
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 for adults and GBP 5.00 for children (approximately)
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman London Gatwick
  • Sandman Signature
  • Sandman Signature Hotel London Gatwick
  • Sandman Signature London Gatwick
  • Sandman Signature London Gatwick Hotel
  • Signature Sandman
  • Ramada Hotel Plaza Gatwick
  • Ramada Plaza Gatwick
  • Ramada Plaza London Gatwick Hotel Crawley
  • Sandman Signature London Gatwick Hotel Crawley
  • Sandman Signature London Gatwick Crawley
  • Sandman Signature London Gatwick Hotel Hotel
  • Sandman Signature London Gatwick Hotel Crawley
  • Sandman Signature London Gatwick Hotel Hotel Crawley

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.