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"Good hotel with character, good breakfast plenty of parking " More

By a verified traveller on Sat 03 Jun 2017

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Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Regency Hotel. During your stay, you'll be within walking distance of High Weald. Features include free WiFi in public areas and free self-parking, plus a restaurant. Built in 1930, this 3-star inn has 15 rooms over 2 floors. Free WiFi and TVs are available in all rooms.

  • All rooms offer TVs, electric kettles and free tea bags/instant coffee
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Regency Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include 2 meeting rooms and a terrace
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Just a 3-minute drive from Manor Royal Business Park and a few minutes from Tulley's Farm

The Regency Hotel ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Regency Hotel

Everyone (4)
2 out of 5

The hotel requires some serious upgrading

Pros: The staff were friendly and accommodating
Cons: Redecorate, replace the mattresses and pillows
Location: A great Thai restaurant in Horley, The White Lotus.
The hotel requires some serious upgrading, the mattress and pillows in the room were old, incredibly uncomfortable and certainly not fit for purpose, the cleanliness and appearance of the bathroom was also poor. The hotel and grounds unfortunately display an impression of being shabby and unkempt. Due to the appearance of the hotel we chose not to eat in the hotel restaurant, but instead found a great Thai restaurant locally in Horley - The White Lotus, which is well worth a visit. The hotel staff were though very friendly and accommodating

Posted by on 11 May 2018

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1 out of 5

Bad

The hotel might have been ok 10 years ago but feels like it hasn't been decorated or cleaned since! The reception lady who serves breakfast is genuinely the rudest person I have ever met - I will not be returning!

Posted by on 30 Jun 2017

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5 out of 5

Great hotel near to Gatwick

Good hotel with character, good breakfast plenty of parking

Posted by , from norfolk on 3 Jun 2017

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5 out of 5

Very quiet location, lovely place!

Pros: The kind staff and the included breakfast.
Cons: Can't think of anything I'd change.
Location: You need a car but it's very close to Crawley and Gatwick with the feeling of being in deep countryside
Very quiet location, surrounded by trees as if in the countryside. The only person I came across was a lady who was the receptionist and served the breakfast. She was accommodating, responsive, attentive to me and kind. You couldn't ask for more. When I asked what time check out was, she told me but immediately looked at arranging her logistics in order to push that forward as late as possible. The rooms weren't as new as the chain hotels but I found that comforting, as we were in what seemed to be an old manor house. The were clean and had all the facilities. It wasn't a sterile environment but hd character.

Posted by , from UK on 24 Apr 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly The Regency Hotel also features a terrace, a garden, and a picnic area. Free self parking is available. This 3-star Crawley inn is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • Built in 1930
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Crawley Three Bridges Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

The Regency Hotel offers 15 forms of accommodation with free toiletries. This Crawley inn provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.

  • Television
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

The Regency Restaurant – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Breakfast Room – This buffet restaurant specialises in British cuisine and only serves breakfast. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Number of children who can stay for free – 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 7.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regency Crawley
  • Regency Hotel Crawley
  • The Regency Hotel Inn
  • The Regency Hotel Crawley
  • The Regency Hotel Inn Crawley

You should know

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.