24 Oct 2020 by Hotel Manager
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The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
As a guest of Trivelles Waterhall Country Hotel - Gatwick, you'll find a garden and a picnic area. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. A complete renovation of Trivelles Waterhall Country Hotel - Gatwick was completed in November 2019. This 4-star Crawley country house is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Trivelles Waterhall Country Hotel - Gatwick offers 20 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature pillowtop mattresses. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Special check-in instructions:
The front desk is open daily from 3:00 PM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.