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Crewe Hall

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
478 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Alexandra Stadium
    3 min drive
  • Popular Location
    Lyceum Theatre
    5 min drive
  • Popular Location
    Wychwood Park Conference Centre
    12 min drive
  • Airport
    Manchester (MAN)
    33 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area

    Crewe

    Located in Crewe, Crewe Hall is in a rural location and near a train station. Nantwich Museum and The Potteries Museum and Art Gallery are cultural highlights, and some of the area's landmarks include Church of St Mary and Bunbury Mill. Biddulph Grange Garden and Dorothy Clive Garden are also worth visiting.

    What's nearby

    • Popular Location
      Alexandra Stadium - 3 min drive
    • Popular Location
      Lyceum Theatre - 5 min drive
    • Popular Location
      Queens Park - 6 min drive
    • Popular Location
      Wychwood Park Conference Centre - 12 min drive
    • Popular Location
      Keele University - 16 min drive

    Getting around

    • Crewe Station - 3 min drive
    • Manchester (MAN) - 33 min drive

    Restaurants

    • Where to eat
    • The Brasserie – Restaurant with a bar offering British cuisine. Serves lunch and dinner.
    • The Sheridan lounge – Café offering British cuisine. Serves lunch.

    About this property

    Crewe Hall

    Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 117 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Guests will also find coffee/tea makers, hairdryers and desks.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • Free buffet breakfast
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Things to do

    • Aerobics classes
    • Full-service spa
    • Health club
    • Indoor pool
    • Outdoor tennis court
    • Pilates classes
    • Sauna
    • Steam room
    • Tennis
    • Yoga classes

    Family friendly

    • Dry-cleaning service
    • Indoor pool
    • Laundry facilities
    • Fridge (on request)

    Conveniences

    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Porter
    • Turndown service
    • Wedding services

    Languages spoken

    • Dutch
    • English
    • French
    • Italian
    • Polish

    Business services

    • Meeting rooms
    • Conference space

    Outdoors

    • Garden
    • Terrace

    Spa

    • 6 treatment rooms
    • Aromatherapy
    • Ayurvedic treatments
    • Body scrubs
    • Body treatments
    • Body wraps
    • Facials
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Fireplace in reception
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • digital channels
    • flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Fridge (on request)

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board (on request)
    • Turndown service

    Nearby things to do

    Activities

    Where to eat

    4.2

    Very Good

    5 - Excellent
    230
    4 - Good
    163
    3 - Okay
    53
    2 - Mediocre
    20
    1 - Poor
    12
    4.4
    Cleanliness
    4.2
    Service and Staff
    4.3
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    business with a great stay.

    excellent stay. Crewe Hall is Perfect . perfect staff the spa was great. an hour long Massage. Restaurant staff and food vressional. ofery Pxcellent. being Diabetic , I found the service great. Stefan and Natalie was very professional.

    Stayed 2 nights in Nov 2019

    1/5

    • Liked: Cleanliness
    • Disliked: Staff & service, room comfort

    Dont let the image fool you, very mediocre

    Rude hotel manager didn't handle my complaints with any degree of sympathy or care towards me. I was made to walk 3x the length of the hotel when my card didn't work, and they tried to fob me off about it being wiped by my phone (despite trying my best to get the card to wipe the morning after I couldn't replicate it - and my original check in had a different room number so obviously they programmed the key for the wrong room). On top of that, the toilet was running all night, the bed was uncomfortable, you don't get any bottles of water in the room and the beds don't have nearby power sockets. I feel this hotel cuts corners and doesn't try to live up to it's glamorous image.

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Crewe Hall - Old but good. Staff are friendly

    The location is great. The main residence has alot of character and the rooms are big and tidy. If you want modern you might want to ask for the modern side. If you want character and good service stay in the old part. Staff were great.

    Stayed 1 night in Nov 2019

    3/5

    • Disliked: Staff & service

    Stayed in the old part of the hotel on Saturday 9th November.It was very cold as they insisted on keeping all of the doors open throughout the hotel. People having afternoon tea had coats and scarfs on. Had a treatment in the spa which was very good but not the treatment I booked originally so cost more. Also used the pool area but the steam room was out of action but no one mentioned this to us prior to us going in. Had lunch and breakfast in the Brasserie but was really disappointed as the service was non existent. The staff walked round not doing anything with empty tables left with dirty plates. Our lunch bill was then added twice to our room bill so we had to get reception to remove this when we checked out. The food for lunch was ok but breakfast was poor. Stunning location but staff let it down so will not be returning.

    Stayed 1 night in Nov 2019

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