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Reviews

4.1 / 5Very Good
1,024 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Plaza de Armas
    9 min drive
  • Popular Location
    Jardín Juárez
    10 min drive
  • Popular Location
    Palace of Cortes Museum
    11 min drive
  • Airport
    Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    24 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Cuernavaca

    Located in Cuernavaca, Occidental Cuernavaca - Barceló Hotel Group is in the city centre and on the boardwalk. Artisanal Market and Galerias Cuernavaca Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Juarez Garden. Our guests appreciate the hotel's quiet location.

    Popular Location

    What's nearby

    • Plaza de Armas - 9 min drive
    • Jardín Juárez - 10 min drive
    • Palace of Cortes Museum - 11 min drive
    • Robert Brady Museum - 12 min drive
    • Balneario La Cascada - 12 min drive

    Getting around

    • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 88 min drive

    Restaurants

    • Where to eat
    • Primavera – Pool-view restaurant with a bar offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily.

    About this property

    Occidental Cuernavaca - Barceló Hotel Group

    This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a complimentary children's club and a business centre. All 100 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Free wired Internet and balconies or patios are standard, as are LED TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: USD 10 for adults and USD 6 for children
    1 restaurant
    1 bar
    Free daily reception
    Room service available

    Things to do

    2 outdoor pools
    Children's pool
    Fitness centre
    Playground

    Family friendly

    2 outdoor pools
    Children's pool
    Dry-cleaning service
    Free children's club
    Laundry facilities
    Playground

    Conveniences

    Ballroom
    Free newspapers in reception
    Front-desk safe
    No lifts

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Business centre
    Computer station
    Conference space (1184 square feet)

    Outdoors

    Garden
    Pool sunloungers
    Pool umbrellas
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Ceiling fan
    Down comforter
    Pillow menu
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Rainfall showerhead
    Shower
    Towels

    Entertainment

    32-inch LED TV
    TV channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    Outdoor space

    Balcony or patio

    More

    Desk
    Free local calls
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Slippers
    Turndown service
    4.1

    Very Good

    5 - Excellent
    434
    4 - Good
    384
    3 - Okay
    137
    2 - Mediocre
    49
    1 - Poor
    20
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.1
    Property condition

    1/5

    • Disliked: Staff & service

    NOT A SAFE HOTEL.

    WARNING!! DO NOT COME HERE!! THE CLEANING STAFF WILL STEAL FROM YOU!!! I would avoid this hotel at all cost.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very Nice hotel near Sanborns restaurant and walking distance to banks And some taquerías.

    Stayed 7 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Family perfect.

    The staff across all areas was extremely helpful and polite. The hotel itself is in two sections which is nice and very family oriented

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Liked the overall condition Didnt like that the rooms are not noise insulated.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel location is close to the main areas of the city.

    Stayed 2 nights in Nov 2019

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