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Reviews

4.0 / 5Good
512 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    La Paloma de la Paz
    2 min drive
  • Popular Location
    Portal D10
    4 min drive
  • Popular Location
    University of the State of Morelos
    6 min drive
  • Airport
    Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    31 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-24. Try updating your dates to see prices for your trip.

    About this area

    Cuernavaca

    Racquet Cuernavaca is located in Cuernavaca. Cuernavaca Golf Club and Tabachines Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Portal D10 and Artisanal Market.

    Popular Location

    What's nearby

    • La Paloma de la Paz - 2 min drive
    • Portal D10 - 4 min drive
    • ASLI Spanish Language Institute - 6 min drive
    • University of the State of Morelos - 6 min drive
    • Calvario Church - 7 min drive

    Getting around

    • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 67 min drive

    Restaurants

    • Where to eat
    • El Patio – Restaurant offering regional cuisine. Open daily.

    About this property

    Racquet Cuernavaca

    Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 52 rooms offer free WiFi, minibars and plasma TVs with cable channels. Room service (during limited hours), coffee/tea makers and hairdryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free valet parking

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: MXN 230-300 for adults and MXN 115-180 for children
    1 restaurant
    1 poolside bar and 1 bar
    Room service available

    Things to do

    9 outdoor tennis courts
    Arcade/game room
    Children's pool
    Full-service spa
    Health club
    Mini golf
    Outdoor pool
    Tennis

    Family friendly

    Arcade/game room
    Children's pool
    Dry-cleaning service
    Laundry facilities
    Mini golf
    Outdoor pool

    Conveniences

    ATM/banking services
    Ballroom
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    3 meeting rooms
    Business centre
    Conference space

    Outdoors

    Garden
    Pool sunloungers
    Pool umbrellas
    Terrace

    Spa

    Body scrubs
    Body treatments
    Body wraps
    Facials
    Manicures and pedicures
    Massage - hot stone
    Massage/treatment rooms
    Sauna
    Hot tub

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination
    Towels

    Entertainment

    32-inch plasma TV
    TV channels

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Access via exterior corridors
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    170
    4 - Good
    198
    3 - Okay
    113
    2 - Mediocre
    21
    1 - Poor
    10
    4.1
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    3.8
    Property condition

    2/5

    • Disliked: Staff & service, property conditions & facilities

    Slow check-in: for 10 min my reservation was looked for in spite of presenting a copy to the reception. Then a room was given but NOT one we paid for, we protested and it was replaced to a very nice one. "Continental" breakfast was a joke: coffee, juice and toast - we paid for it separately at reservation and got special tickets with multiple indications that tip is not included - but a meal for lunch and dinner was truly excellent. Service at restaurant was "surprising": a waiter forgot to bring a bread, a knife for meat and then ... a bill, as a result we looked over the restaurant how to pay. It was also pretty annoying to see in restaurant construction workers in dirty clothes moving around. It was also not a pleasure to see construction garbage kept at parking lot. Leaving we discovered in our room a person who came in our absence to check minibar! I would qualify this "hotel" as rooms attached to tennis courts. Noise from the road specially in the morning is very bad It is certainly overpriced. Surely, we will not return to this place to stay overnight but to have lunch or dinner - it might be.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I liked the pool and the gardens, breakfast was delicious.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was a beautiful place. The food was great too!

    Stayed 5 nights in Aug 2019

    1/5

    • Disliked: Property conditions & facilities, room comfort

    Noisy hotel

    The hotel is located in a very nice neighborhood. The gardens are great. It is a tennis club, the hotel seems improvised. The rooms are spacious but really old and the worst part is the noise. I really heard everything happening in the bathroom next door. It was really disappointing.

    Stayed 1 night in Aug 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jul 2019

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