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4.5 out of 5

"I stayed at this wonderful new resort in April. The staff there really take hospitality seriously and we're warm and engaged. My room was top notch an ... " More

By a verified traveller on Mon 03 Jul 2017

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Superior Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Riverside Pool Villa, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 9 Max

Bungalow, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bungalow, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Riverside Pool Villa, 4 Bedrooms

Bed Count 4 Queen Beds Maximum Occupancy 12 Max

Hotel Description

Koi Resort and Spa Hoi An's good location gets good marks from our customers. During your stay, you'll be within walking distance of Cua Dai Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. This 4-star hotel has 176 rooms over 2 floors. Free WiFi and deep-soaking baths are available in all rooms.

  • Air-conditioned accommodations with balconies or patios, deep-soaking baths and LCD TVs
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine with garden views at CHOPSTIX, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to hot stone massages, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and kayaking
  • Guests speak favourably about the breakfast and the pool
  • Just a 2-minute drive from Cua Dai Beach and a few minutes from An Bang Beach
  • Airport shuttle service available for a fee

Koi Resort and Spa Hoi An ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Koi Resort and Spa Hoi An

Everyone (4)
5 out of 5

Posted by on 23 Aug 2018

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5 out of 5

Wonderful resort stay!

I stayed at this wonderful new resort in April. The staff there really take hospitality seriously and we're warm and engaged. My room was top notch and the grounds were a beautiful oasis. Food was 5 star, with an amazing spread and choice. I also used the spa on my birthday and the staff really made me feel special. I was even given birthday flowers. Overall, this was a five star experience - I hope the standard continues...

Posted by on 3 Jul 2017

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3 out of 5

Posted by on 5 Jan 2019

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Comment from Hotel Management

19 Jan 2019 by Tiffany

We are very happy to read that you have enjoyed the secluded location of our resort for a bit more quietness during your holiday

5 out of 5

Rentouttava hotelli ja miellyttävä henkilökunta

Rentouttava paikka, upeat puitteet, paljon harrastusmahdollisuuksia sekä miellyttävä ja kielitaitoinen henkilökunta. Suosittelen! Pyörien vuokraus ilman lisähintaa oli todella hyvä lisä.

Posted by on 20 Mar 2018

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About the Koi Resort and Spa Hoi An

Location Au Co Street, Cua Dai Beach, Hoi An, 560000

Property Features

Unwind on the private beach, located just 100 meters away. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Koi Resort and Spa Hoi An, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 4-star Hoi An hotel is smoke free.

  • 176 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Koi Resort and Spa Hoi An offers 176 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Deep-soaking bath
  • Minibar
  • In-room dining
  • LCD television
  • Cable channels
  • Hob
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.

CHOPSTIX – Overlooking the pool and garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

VONG – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

SPA RESTAURANT – This restaurant specialises in local and international cuisine. Open daily.

MOONSHINE ROOFTOP BAR – On-site rooftop bar. Happy hour is offered. Open daily.

POOL BAR – On-site bar. Happy hour is offered. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking on site
  • Ropes course on site

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: VND 280000 for adults and VND 200000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 1200000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Koi Resort Hoi Hoi An
  • Koi Resort Hoi
  • Koi Hoi Hoi An
  • Koi Hoi
  • Koi Resort Spa Hoi An
  • Koi Resort Spa Hoi An
  • Koi And Spa Hoi An Hoi An
  • Koi Resort and Spa Hoi An Hotel
  • Koi Resort and Spa Hoi An Hoi An
  • Koi Resort and Spa Hoi An Hotel Hoi An

You should know

  • Pool access available from 8 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
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