23 Jan 2018 by Hotel Management Guest Relation
Dear Mr./Mrs. Marko, Thank you so much for staying with us during your holiday. Our team always try our best to make all guests feel most welcome. We are looking forwards to welcoming you back in near future.
All-inclusive room rates at Mercure Danang French Village Bana Hills are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Mercure Danang French Village Bana Hills are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Mercure Danang French Village Bana Hills offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There are 5 restaurants and 3 coffee shops/cafes on site. You'll find a 24-hour business centre on site. WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the eco-friendly Mercure Danang French Village Bana Hills. An area shuttle within 40 kilometers, a theme park shuttle and a round-trip airport shuttle are available for a fee. Self parking and valet parking are free. A complete renovation of Mercure Danang French Village Bana Hills was completed in January 2022. Smoking is allowed in designated areas at this 4-star Da Nang hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Mercure Danang French Village Bana Hills offers 461 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries. This Da Nang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
La Crique – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.
L'Etable – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Open daily.
Cafe Postal – On-site coffee shop. Open daily.
Maison Du Roi – On-site restaurant. Open daily.
Le Grenier – On-site coffee shop. Open daily.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must transfer via shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.
To get to the property, guests need to transfer by shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.