23 Jan 2018 by Hotel Management Guest Relation
Dear Mr./Mrs. Marko, Thank you so much for staying with us during your holiday. Our team always try our best to make all guests feel most welcome. We are looking forwards to welcoming you back in near future.
Due to COVID-19, this property’s food and beverage options may be limited.
All-inclusive room rates at Mercure Danang French Village Bana Hills are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Mercure Danang French Village Bana Hills are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Mercure Danang French Village Bana Hills offers its guests an indoor pool, a fitness centre, and a kids' pool. There are 4 restaurants and 4 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Spa services, a library, and a terrace are also featured at the eco-friendly Mercure Danang French Village Bana Hills. Free valet parking is available. Smoking is allowed in designated areas at this Baroque Hoa Vang hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Mercure Danang French Village Bana Hills offers 333 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries. This Hoa Vang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
La Crique – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
L'Etable – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Cafe Postal – On-site coffee shop. Open daily.
Roi Tapas – On-site restaurant. Open daily.
La Cote D'Azur – On-site buffet restaurant. Open daily.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.