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4.5 out of 5

"Initially when we arrived at the hotel, the room we had was poor. It was dirty, the safe was not attached to anything, you could pick it up (therefore ... " More

By a verified traveller on Mon 12 Aug 2019

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Villa, 2 Bedrooms, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Double Room, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Villa, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Grand Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Tropical Beach Hoi An Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Cua Dai Beach. Features include free WiFi in public areas and free valet parking, plus a full-service spa. Built in 2007, this 3.5-star hotel has 168 rooms over 2 floors. Each room includes amenities such as free WiFi and a balcony/patio.

  • Air-conditioned rooms with balconies or patios, MP3 docking stations and sitting areas
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local cuisine while dining at Main Restaurant
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to facials, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the beach
  • Just a 4-minute walk from Cua Dai Beach and 8 minutes on foot from Riverside Hoi An
  • Airport shuttle service available for a fee

Tropical Beach Hoi An Resort ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tropical Beach Hoi An Resort

Everyone (1) Couples (1)
5 out of 5
Initially when we arrived at the hotel, the room we had was poor. It was dirty, the safe was not attached to anything, you could pick it up (therefore it wasn’t safe) and the small bathroom windows did not lock. We complained to the manager and she was lovely, very apologetic and moved us into a nicer room on the beach front which we loved (there was none of the issues above). The grounds of the hotel itself are absolutely stunning and it is well looked after by staff. The swimming pool and beach area is absolutely beautiful!! Staff are helpful and friendly. I would definitely recommend this hotel. In my opinion if the rooms were updated, it would definitely be a 5 star hotel!

Posted by on 12 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Tropical Beach Hoi An Resort

Dear Sir/Madam, Thank you for your staying at our resort and your kind review! We will consider those things as you commended to improve our services. Enjoy your holiday and all the best to you. Looking forward to welcoming you back! Sincerely yours,

4 out of 5
sehr schöne Anlage, super Strand. Ueberaus freundiches Personal.

Posted by on 17 Oct 2019

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About the Tropical Beach Hoi An Resort

Location Lac Long Quan St, Hoi An, Quang Nam 84510

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Tropical Beach Hoi An Resort such as the marina and the outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. This Art Deco hotel also offers a kids' pool, an outdoor tennis court and a steam room. Limited free parking is available on a first-come, first-served basis. This 3.5-star Hoi An hotel is smoke free.

  • 168 guestrooms or units
  • 2 levels
  • 24 buildings
  • Built in 2007
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Tropical Beach Hoi An Resort offers 168 forms of air-conditioned accommodation with MP3 docking stations and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 21-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Main Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, an outdoor tennis court, a waterslide and a sauna.

Spa Services

The on-site spa has 5 treatment rooms and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 10 per person (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agribank Hoi Beach Resort Hoi An
  • Agribank Hoi Beach Resort
  • Agribank Hoi Beach Hoi An
  • Agribank Hoi Beach
  • Hoi An Beach Resort Agribank Hotel Hoi An
  • Tropical Beach Hoi Resort Hoi An
  • Tropical Beach Hoi Resort
  • Tropical Beach Hoi Hoi An
  • Tropical Beach Hoi
  • Agribank Hoi An Beach Resort
  • Tropical Beach Hoi An Hoi An
  • Tropical Beach Hoi An Resort Hotel
  • Tropical Beach Hoi An Resort Hoi An
  • Tropical Beach Hoi An Resort Hotel Hoi An

You should know

  • Tropical Beach Hoi An Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.