14 Oct 2019 by Benard
Dear Guest, Thank you for taking your time to appreciate our services and staff friendliness. Perhaps we would have known specifically what facilities are horrible you referred then it would help us to improve for our guests comfort and satisfaction. Thank you.
There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference rooms. An outdoor pool, a BBQ, and a garden are also featured at the business-friendly Serene Hotel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Dar es Salaam hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Serene Hotel offers 44 forms of accommodation with complimentary slippers and free toiletries. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower. This Dar es Salaam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
Serene Hotel – This restaurant specialises in local and international cuisine and only serves breakfast.
Garden – This restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Ecolab (third-party expert - Global) cleaning and disinfection practices.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.