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4.0 out of 5

"Lovely hotel however its the only hotel ive been to where you couldnt order any food at lunchtime , not even a sandwich !after a drive from edinburgh ... " More

By a verified traveller on Sat 02 Feb 2019

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Croft Hotel. During your stay, you'll be close to Blackwell Grange Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 1825, this 3-star hotel has 24 rooms over 2 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer LCD TVs, room service (during limited hours) and rainfall showerheads
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Just a 4-minute drive from Paddock Farm Nursery & Water Gardens and 6 minutes from St Cuthbert Church

Best Western Plus The Croft Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus The Croft Hotel

Everyone (1)
4 out of 5
Lovely hotel however its the only hotel ive been to where you couldnt order any food at lunchtime , not even a sandwich !after a drive from edinburgh in difficult weather conditions we chose not to stop and wait till arrival . If you required a drink you had to go and find someone every time . Yhe evening meal was lovely but not much choice . The couple of staff there did there best however wouldnt stay again

Posted by on 2 Feb 2019

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Comment from Hotel Management

4 Feb 2019 by Nathan

Thank you for taking the time to review our hotel and we are very glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon. Many Thanks Nathan & The Team

About the Best Western Plus The Croft Hotel

Location Croft on Tees, Darlington, England DL2 2ST

Renovations + Closures

This property is closed from 5 November 2020 to 4 January 2021 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available. WiFi is free in public spaces. A fitness centre, a terrace, and laundry facilities are also featured at the business-friendly Best Western Plus The Croft Hotel. Free self parking is available. A complete renovation of Best Western Plus The Croft Hotel was completed in October 2016. This 3-star Darlington hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Built in 1825
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Durham (MME-Teesside Intl.) (14.8 km / 9.2 mi)
  • Train station: Darlington Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus The Croft Hotel offers 24 forms of accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Separate bedroom
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10 AM.

On-site venue – This gastropub specialises in British cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and dinner, and also through room service.The property affirms that it follows sanitisation practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croft Darlington
  • Croft Hotel
  • Croft Hotel Darlington
  • Hotel Croft
  • Best Western Plus Croft Hotel Darlington
  • Best Western Plus The Croft
  • Best Western Plus Croft Darlington
  • Best Western Plus The Croft Hotel Hotel
  • Best Western Plus The Croft Hotel Darlington
  • Best Western Plus The Croft Hotel Hotel Darlington
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.