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3.8 out of 5

"Terrific location and sea views. Good value for money " More

By a verified traveller on Fri 26 Apr 2019

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Hotel Description

The clean rooms at The Clarendon Hotel get high marks from our customers. During your stay, you're just a quick walk from Deal Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1793, this 3.5-star hotel has 17 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, fridges and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the beach
  • Steps from Deal Beach and Deal Pier

Deluxe Suite, 1 King Bed, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double or Twin Room, 1 Double or 2 Single Beds

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Suite, 1 Bedroom, Beach View, Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

The Clarendon Hotel ratings based on 8 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Clarendon Hotel

Everyone (8)
5 out of 5

Posted by on 29 Dec 2019

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4 out of 5
Terrific location and sea views. Good value for money

Posted by on 26 Apr 2019

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Comment from Hotel Management

15 Jun 2019 by The Clarendon Hotel

Thank you for leaving us a review. We hope you enjoyed your stay with us and to welcome you back in the near future. Kind regards.

4 out of 5

Posted by on 9 Mar 2019

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4 out of 5

Great Sea View, Perfect Location.

We stayed in the Goodwin Suite for 3 nights. The room was modern, quirky and comfortable. Checking in was relatively easy but the hotel could ensure that a sign advises guests that the reception is upstairs on the first floor. It wasn't very apparent upon arrival. There is a number to call but that initially went to an answerphone. However, this was a minor issue and we were checked in fine within 20 minutes of arrival. There is a car park behind the hotel but no free parking. The best value parking is off Duke Street a short walk away. You can park for 24 hours for the same price for around 4 hours in the car park behind the hotel. Means no messing about having to add more parking on daily. The room was clean although one minor gripe would be the windows needed a good clean. I guess with the sea spray they are hard to keep clean though as the room is facing the pier and sea front. The facilities in the room were fine (iron, kettle, fridge etc). Air con was a welcome addition as it was a scorching weekend. The room was quiet despite it being next to reception. The windows are double glazed so no noise from the sea front at night. Black out curtains great too. Some nice touches in the room and we will definately stay again.

Posted by , from Chesterfield on 6 Aug 2018

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Comment from Hotel Management

2 Oct 2018 by -

Thank you for taking the time to leave us a review. I apologise you did not find the signage very clear I shall make sure this is looked further into. We do have a doorbell at the entrance of the building which notifies our receptionist who would then come down to greet our guests. During the seasons where the wind picks up salt from the sea can stick to the windows due to our location being right on the seafront but I can assure you that they are cleaned regularly and shall also pass this onto maintenance. I am pleased to hear you enjoyed your stay with us in the Goodwin Suite and do hope to welcome you back in the near future.

3 out of 5
The Hotel is having a face lift so some disruption. The room was pleasant, the ensuite was a bit dated. There is no reception area as such, but overall a pleasant stay, and loved Deal, with character High street and individual shops.

Posted by , from Knaresborough on 27 Mar 2018

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Comment from Hotel Management

26 Apr 2018 by Nick

Dear Susan Thank you for your feedback and we are pleased you enjoyed your stay at The Clarendon Hotel, Deal last month. We look forward to welcoming you again in the future. Best regards The Clarendon Hotel

2 out of 5

Started well but went downhill quick

Pros: location
Cons: a working shower and someone to be on call should a problem arise
Location: on the pier which was nice (but not all the pier lights shining in the room at night)
Arrived and was greeted by a very nice lady who took us to our room which was clean & tidy. We went out to dinner and returned early. Lighting in the room was poor & we couldn't see how to use the coffee machine. During the night the large gap at the bottom of the door threw strong light into the room which kept us awake along with the movement of others in other rooms & noise outside. 6 am Sunday morning and we were abruptly woken at the sound of the next door guest violently vomiting, so thin were the walls. The worst of all was the broken shower (handle repaired using a nut and bolt). No amount of adjusting gave us hot water. We went downstairs to try and find someone to help but no one was around so we left, unshowered and feeling upset we had spent £87 for the pleasure! Could not recommend this hotel.

Posted by on 30 Oct 2017

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Comment from Hotel Management

1 Nov 2017 by Nick

Thankyou for your feedback following your recent stay at The Clarendon Hotel, Deal. The points to which you've referred have all been noted and are being addressed. Regards, The Clarendon Hotel.

3 out of 5

Reasonable hotel

Pros: Value & position
Good value hotel. On seafront. Clean rooms & pleasant staff. Complimentary breakfast in room. Comfortable bed.

Posted by , from London on 15 Aug 2017

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Comment from Hotel Management

9 Sep 2017 by Carly

Dear Guest We are very pleased you enjoyed your stay , we hope to see you again soon . Kind Regards

5 out of 5

Beautiful views and friendly staff

We were later than expected to arrive at the hotel. The staff were lovely and made contact with me for how to get in after hours to the hotel to check in. On arrival when I rang the house keeping phone a member of staff arrived literally moment later to check us in and was so friendly. The room was lovely and clean with tv, tea coffee facilities etc. In the morning when we woke up and opened the curtains the view was breathtaking! Would definitely stay again!!

Posted by on 9 Dec 2016

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Renovations + Closures

This property is closed from 24 March 2020 to 1 July 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This 3.5-star Deal hotel is smoke free.

  • 17 guestrooms or units
  • 4 levels
  • Built in 1793
  • Dining venue
  • Bar or lounge
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Deal Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

The Clarendon Hotel offers 17 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The Clarendon Bar – On-site bar.

Dine India – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 11:00 PM.
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

The front desk at this property is open daily from 9:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards

Hotel Names

  • The Clarendon Hotel Deal
  • The Clarendon Hotel Hotel
  • The Clarendon Hotel Hotel Deal
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.