30 Nov 2017 by Joel
Dear Guest, We regret your experience. We assure you that we view this with great respect and concern, this most certainly has our immediate attention. It is always our endeavour to offer our guests the best care and attention to ensure that they enjoy an enriching and memorable stay, we apologize for your experience this time and hope that this time incident will not diminish your opinion of our hotel. We have duly noted your feedback about the bathroom, we regret that your room was not in the best condition. Please accept our sincere apologies and we assure it would be reviewed with the concerned team internally. We truly value your business and urge you to do allow us another opportunity to serve you better. We look forward to your visit to the capital city soon, hope that you will allow us an opportunity to be of service to you again. Best regards, Joel William
Le Meridien New Delhi offers its guests a full-service spa, an outdoor pool, and a steam room. There's a snack bar/deli on site. There's an onsite 24-hour business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference centres. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Le Meridien New Delhi. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco New Delhi hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Le Meridien New Delhi offers 358 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and designer toiletries. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a steam room.
3 Graces has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.