20 Feb 2018 by Vijay Dutt
Dear Guest, Greetings from The Ashok ! Thank you for choosing to stay at The Ashok and sparing your valuable time in reviewing us. Kindly accept our apologies for the inconveniences you faced during your stay. Though it is always our endeavor to ensure that our guests experience the best possible service during their stay but it seems, we fell short of our goal this time. We request you to treat this stay in isolation and give us opportunity to serve you again for an enhanced experience. Regards Vijay Dutt General Manager
12 Dec 2017 by Vijay Dutt
Dear Guest , Greetings from The Ashok! Thank you for staying at The Ashok and giving us an opportunity to serve you. While we are pleased to learn that you liked the location, we would like you to know that your feedback is equally important to us and has been noted for improvement at our end. Assuring you the best of our services and looking forward for an opportunity to welcome you again! Regards, Vijay Dutt General Manager
The following facilities or services will be unavailable from September 01 2020 to March 31 2021 (dates subject to change):
The Ashok offers its guests a full-service spa, an outdoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference rooms. A kids' pool, a nightclub, and a hot tub are also featured at the luxury The Ashok. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star New Delhi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
The Ashok offers 550 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Oudh – This restaurant specialises in Indian cuisine.
Frontier – On-site restaurant. Open daily.
Samavar – On-site coffee shop. Open 24 hours. Open daily.
Sagar Ratna – On-site restaurant. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Amatrra spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub and a steam room.
The spa is open daily.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa. For more details, please contact the office using the information on the reservation confirmation received after booking.
Please note that PAN cards are not accepted as identification at this property. For more details, please contact the office using the information on the reservation confirmation received after booking.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.