2 May 2020 by EAM-The Lodhi
Dear Guest, We sincerely regret the inconvenience faced by you during your stay and proffer a sincere apology. We certainly value your comments as they help us introspect, evolve and ameliorate our service offering, and we continually strive to ensure that we iron out any imperfections. We hope you give us another opportunity to showcase our improvements and do look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager
The Lodhi - A member of The Leading Hotels Of The World offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. A health club, a sauna, and spa services are also featured at the luxury The Lodhi - A member of The Leading Hotels Of The World. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star New Delhi hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
The Lodhi - A member of The Leading Hotels Of The World offers 40 forms of accommodation with DVD players and minibars (stocked with some free items). Rooms open to balconies. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy continental breakfast for a fee.
Elan – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open 24 hours.
Pool Cafe – This poolside café only serves light fare. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.
Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Lodhi Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Unregistered guests are not permitted in guestrooms after 8 PM.
Maximum 2 Visitors are allowed in a guest room at any point of time.
Please note that PAN cards are not accepted as identification at this property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.