2 May 2020 by EAM-The Lodhi
Dear Guest, We sincerely regret the inconvenience faced by you during your stay and proffer a sincere apology. We certainly value your comments as they help us introspect, evolve and ameliorate our service offering, and we continually strive to ensure that we iron out any imperfections. We hope you give us another opportunity to showcase our improvements and do look forward to welcoming you back. Kindest Regards, Saurabh Khurana Executive Assistant Manager
The Lodhi - A member of The Leading Hotels Of The World offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A library, a terrace, and tour or ticket assistance are also featured at the luxury The Lodhi - A member of The Leading Hotels Of The World. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star New Delhi hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking , Limited onsite parking
The Lodhi - A member of The Leading Hotels Of The World offers 40 forms of accommodation with DVD players and minibars (stocked with some free items). Rooms open to balconies. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy continental breakfast for a fee.
Elan – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open 24 hours.
Pool Cafe – This poolside café only serves light fare. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.
Recreational amenities at the hotel include outdoor tennis courts and an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SPA has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Unregistered guests are not permitted in guestrooms after 8 PM.
Maximum 2 Visitors are allowed in a guest room at any point of time.
Please note that PAN cards are not accepted as identification at this property.
This property prohibits outside alcohol and all forms of smoking, including hookah and shisha, on site.
Visitors are not allowed in the guest rooms post 8 PM
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The Lodhi - A member of The Leading Hotels Of The World is listed in the 2017 Condé Nast Traveller Top 100 List.
The property is a member of the Leading Hotels of the World.