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4.2 out of 5

"A bit dated carpet and furniture .clean hotel. Excellent customer service provided by Junaid and Ankit .breakfast is good more of Indian variety .staf ... " More

By a verified traveller on Thu 21 Mar 2019

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at The Metropolitan Hotel and Spa New Delhi. During your stay, you're just a quick walk from Gurudwara Bangla Sahib. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. Built in 2000, this 5-star hotel has 178 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and LED TVs
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free secured valet parking and secured self-parking
  • For dining with garden views, stop by Sakura Japanese Restauran, one of the property's 3 restaurants
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with Thai massages, body scrubs or facials at NeoVeda Spa
  • Services include a lifeguard on site, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and a steam room
  • Guests speak favourably about the location and the comfortable guestrooms
  • Just a 1-minute drive from Gurudwara Bangla Sahib and 13 minutes from Pragati Maidan
  • Airport, train station pick-up and bus station shuttle shuttle service available for a fee

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Metropolitan Hotel and Spa New Delhi ratings based on 15 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Metropolitan Hotel and Spa New Delhi

Everyone (4) Couples (3) Family (5) Other (3)
4 out of 5
A bit dated carpet and furniture .clean hotel. Excellent customer service provided by Junaid and Ankit .breakfast is good more of Indian variety .staff really looking after international customers .

Posted by on 21 Mar 2019

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5 out of 5

Posted by on 7 Dec 2018

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5 out of 5
Service was excellent Housekeeping was excellent especially Praveen who couldn’t do enough Facilities excellent

Posted by on 24 Nov 2018

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2 out of 5

5 Star Hotel that should only be a 3 Star

The hotel was rather disappointing for 5 Star. The general appearance and up keep of the building was poor. The room decor and condition was only of a 3 Star hotel. The biggest disappointment was the Zing restaurant which has Italian dishes (Pizza, pasta etc), but the chefs cannot cook these dishes to a good standard. The base of piazza that I ordered was like cardboard even though it was claimed to be "freshly prepared". At breakfast, there is no staff at attendance at the entrance to the the restaurant and nobody asked my room number or if I wanted tea or coffee at the table ! This hotel does NOT deserve a 5 Star rating.

Posted by , from London on 26 Aug 2018

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4 out of 5

1st time in Delhi

Outstanding receptionist staff. Restaurant very good, pastry option has to improve. Bathroom I will give 2*, definitely needs improvements. Do not go to the travel agent in the hotel, they charge three times more, very sad, I understand it's hotel price but the hotel is not a five star! Agree on travelling expense as parking and toll will be charged on top. Delhi is beautiful just don't take any advice from the ricsha driver who would want to take you where they wish to. Thoroughly enjoyed Delhi!

Posted by , from london on 29 Oct 2017

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5 out of 5

Shopping trip with sister

Excellent service. Very helpful and friendly staff overall a very good experience. Will return again

Posted by on 7 Apr 2016

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4 out of 5

Overnight stay

Easy check check in and checkout. Comfortable room.

Posted by on 31 Aug 2015

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4 out of 5

Stopover

The hotel was very good the staff were excellent. The buffet was to be desired and the receptionist did not do what I asked for. The driver of the car was late

Posted by on 5 Jan 2015

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4 out of 5

perfect for couples

Everything was first class.Staff eager to help and nothing was too much trouble. Well situated for all Delhi sights.Transport arranged by hotel or (cheaper) just outside the door including very modern metro. Food superb.Comfort,cleanliness,amenities first class.

Posted by on 24 Apr 2014

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5 out of 5

great hotel

we stayed this twice and staff was great hotel very clean and nice food very good

Posted by on 25 Nov 2011

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About the The Metropolitan Hotel and Spa New Delhi

Location Bangla Sahib Road, New Delhi, Delhi N.C.R 110 001

Renovations + Closures

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Property Features

The Metropolitan Hotel and Spa New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference rooms. A hot tub, a steam room, and spa services are also featured at the luxury The Metropolitan Hotel and Spa New Delhi. An airport shuttle (available 24 hours), a shopping centre shuttle and a bus station shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 1 building
  • 178 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Delhi (DEL-Indira Gandhi Intl.) (18.2 km / 11.3 mi)
  • Train station: New Delhi Station (1.9 km / 1.2 mi)
  • Metro station: Shivaji Stadium Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle, train station pick-up, shopping centre shuttle, and bus station shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Metropolitan Hotel and Spa New Delhi offers 178 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Sakura Japanese Restauran – Overlooking the garden, this fine-dining restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Chutney Indian Restaurant – Overlooking the garden, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Zing Restaurant – This coffee shop serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Spa Services

NeoVeda Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. 24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Train station transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Metropolitan Hotel and Spa New Delhi

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve rollaway/extra beds and high chair. Long-term renters welcome. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds and high chair. Long-term renters welcome. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Long-term renters welcome
  • Security system
  • Car recommended
  • Staffed front desk
  • No cots (infant beds) available
  • LGBTQIA friendly
  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 2500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropolitan New Delhi
  • Metropolitan Hotel New Delhi
  • Metropolitan New Delhi
  • Metropolitan New Delhi Hotel
  • New Delhi Metropolitan
  • New Delhi Metropolitan Hotel
  • The Metropolitan Delhi Delhi
  • The Metropolitan Hotel Spa New Delhi
  • The Metropolitan Hotel and Spa New Delhi Hotel
  • The Metropolitan Hotel and Spa New Delhi New Delhi
  • The Metropolitan Hotel and Spa New Delhi Hotel New Delhi

You should know

  • The Metropolitan Hotel and Spa New Delhi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.