Skip to main content
Beginning of main content
3.5 out of 5

"Nice hotel with friendly staff. Not truly 5 star but the service is 5 Star. Bit far from Central Delhi but worth the money and would stay again. Food ... " More

By a verified traveller on Wed 21 Feb 2018

Enter dates to see availability

Deluxe Room, 1 Queen Bed (Deluxe Room Double)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£53* Per night/room 3 Jun - 4 Jun

Deluxe Room, 2 Single Beds (Executive Club Twin)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Executive Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds (Deluxe Room Twin)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Welcomhotel by ITC Hotels, Dwarka, New Delhi. During your stay, you'll be connected to a shopping centre and close to Iskcon Temple. Free WiFi in public areas, free valet parking and 3 restaurants are available. Built in 2010, this 5-star hotel has 322 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a Select Comfort bed in each room.

  • Air-conditioned accommodations with Select Comfort beds, sitting areas and LCD TVs
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Pavilion 75, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, body scrubs or body treatments at WelcomWellness SPA
  • Services include a lifeguard on site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to the airport and the helpful staff
  • 2.3 mi (3.6 km) from Iskcon Temple and 6.6 mi (10.7 km) from Pacific Mall
  • Airport, local-area and shopping centre shuttle service available for a fee

Welcomhotel by ITC Hotels, Dwarka, New Delhi ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Welcomhotel by ITC Hotels, Dwarka, New Delhi

Everyone (7)
5 out of 5

Nice Hotel close to the airport

Nice hotel with friendly staff. Not truly 5 star but the service is 5 Star. Bit far from Central Delhi but worth the money and would stay again. Food in the restaurant was also up to a decent standard. Staff are friendly, polite and professional. Anjali on reception was extremely helpful.

Posted by , from United Kingdom on 21 Feb 2018

Was this review helpful to you?
Comment from Hotel Management

24 Mar 2018 by Nishant Negi

'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Nishant Negi General Manager

4 out of 5

Nice Hotel, great ambience and good food.

We had a nice stay at the hotel. The staff were very cooperative. Rooms are very spacious and well maintained. Value for money and can recommend to my friends. Can reach the Airport within 30 mnts.

Posted by , from Muscat on 8 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

30 Aug 2017 by Rishiraj Singh

'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

4 out of 5

Good hotel near airport in quiet location

Pros: Efficient service provided.
Cons: Breakfast starts at 7 am. It's an airport hotel. Please change the timings, day starts earlier for travelers.
Location: A small mall and metro nearby.
If you like quiet location, good hotel to recharge your self after long journeys. Rooms are big and clean. Breakfast has bigger choice.

Posted by , from London on 31 Jul 2017

Was this review helpful to you?
Comment from Hotel Management

26 Aug 2017 by Rishiraj Singh

'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. I have taken note of your feedback regarding the breakfast timings and sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

2 out of 5

experience of hotel in delhi

Cons: service
Location: near the airport
After long flight, the driver was late in picking us up,nobody answered the phone call,but eventually somebody came to pick us up.on arrival at the hotel,informed about early check in which i had phoned them before,and staff said they will do something,but nothing happened,at 12 pm i had to see somebody,aproximatly 4pm we checked in, was not happy with the room. The room was not cleaned so we asked the manager to come and see for himself. we were moved to another room.On returned trip we went to the same hotel which was already booked,they upgraded our room, but on that room telephone was not working, as we could not ring and had to bring our luggage our self. It was terrible start of our holiday. on web side they advertise mini bar, no rooms had anything in it

Posted by , from england on 10 Jan 2017

Was this review helpful to you?
4 out of 5

Excellent customer service provided by staff.

Pros: Newly built hotel. Nice quite location. Close to mall and metro. Full of different varieties breakfast ( please keep chilly away separate on Indian breakfast).
Cons: Too many greetings and salute when you moving in or out.
Location: A small mall next door. Close to international airport. It's bit far from central Delhi.

Posted by , from UK on 13 Nov 2016

Was this review helpful to you?
3 out of 5

Posted by on 8 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

22 Apr 2019 by Nishant Negi

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. We sincerely regret your experience while staying with us and request you to kindly give us an opportunity to make amends & re-establish our credibility with you. Corrective action has been taken to ensure that the dissonance is not repeated & I am sanguine that you shall note the difference on your next visit. Yours sincerely, Nishant Negi General Manager

4 out of 5

komfortables Stadthotel, kein Flughafenhotel

Pros: Die Zimmer waren sehr komfortabel
Cons: Es ist zu kalt im Restaurant und Frühstücksbereich im Eingangsbereich.. Zu laute Musik beim Essen im Restaurant mit angeschlossener Bar.
Location: Das Hotel ist bei rush hour erst in 1 Std vom Flughafen aus zu erreichen. Es liegt in New Delhi, ein Shopping Center war gleich anbei.
das Hotel ist bei rush hour doch erst in 1 Std. vom Flughafen aus zu erreichen. Die Zimmer sind sehr gut und sauber. Das Hotelteam war äußerst freundlich und hilfsbereit. Das Lokal im Eingangsbereich ist allerdings sehr kalt und ungemütlich. Das Frühstück dort bot aber eine mehr als ausreichende Auswahl an Getränken und Speisen. Das Restaurant zum Abendessen mit angeschlossener Bar ist sehr teuer mit sehr lauter Musik, was zum Essen sehr unangenehm war.

Posted by on 16 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

16 Dec 2017 by Rishiraj Singh

Greetings from WelcomHotel Dwarka!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. I have taken note of your feedback regarding the restaurants and loud music in the restaurant and sincerely apologize for the dissonance faced. I really appreciate the valuable time taken by you to put down all the feedback, and would like to assure you that we have briefed all concerned departments to take necessary corrective action and to ensure that such guest dissonance does not re -occur in future. We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

2 out of 5
I chose this hotel for its short distance to the airport.transfer still took 30 mins so it was not as close as expected. Rooms were ok for one night.

Posted by on 4 Jun 2017

Was this review helpful to you?

About the Welcomhotel by ITC Hotels, Dwarka, New Delhi

Location Plot no 3, Sector 10, District Center, New Delhi, Delhi N.C.R 110075

Renovations + Closures

The following facilities or services will be unavailable from August 25 2021 to July 31 2022 (dates subject to change):

  • One of the dining venues

Property Features

Welcomhotel by ITC Hotels, Dwarka, New Delhi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, a meeting room, and a limo/town car service. Event space at this hotel measures 23000 square feet (2137 square metres) and includes conference rooms. A kids' pool, tour or ticket assistance, and multilingual staff are also featured at the luxury Welcomhotel by ITC Hotels, Dwarka, New Delhi. An area shuttle within 12.00 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco New Delhi hotel.

  • 1 building
  • 322 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 23000 sq ft of conference space
  • 2137 sq. m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: New Delhi Palam Station (5.3 km / 3.3 mi)
  • Metro station: Dwarka Sector 10 Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle within 12.00 km, and shopping centre shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Welcomhotel by ITC Hotels, Dwarka, New Delhi offers 322 accommodations with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Pavilion 75 – This coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Shanghai Club – This fine-dining restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Kebabs & Kurries – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

  • Golfing nearby

Spa Services

WelcomWellness SPA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must present the reservation confirmation received after booking.

Please note that PAN cards are not accepted as identification at this property.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Welcomhotel by ITC Hotels, Dwarka, New Delhi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.

Pet Policy

  • Pets and service animals are not allowed at Welcomhotel by ITC Hotels, Dwarka, New Delhi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and liquor are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Operational Recommendations for Hotels (FHRAI - India)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1000 for adults and INR 500 for children (approximately)
  • Airport shuttle fee: INR 1040 per vehicle (one-way)
  • Airport shuttle fee per child: INR 0
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WelcomHotel
  • Welcom Hotel Dwarka Member ITC Hotel Group New Delhi
  • WelcomHotel Dwarka Hotel
  • WelcomHotel Dwarka Hotel New Delhi
  • WelcomHotel Dwarka New Delhi
  • Welcom Dwarka Member ITC Hotel Group New Delhi
  • Welcom Dwarka Member ITC Hotel Group
  • Welcom Hotel Dwarka Member ITC Hotel Group
  • WelcomHotel Dwarka Member ITC Hotel Group
  • WelcomHotel Dwarka
  • WelcomHotel Dwarka Member ITC Hotel Group
  • Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel
  • Welcomhotel by ITC Hotels, Dwarka, New Delhi New Delhi
  • Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel New Delhi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Welcomhotel by ITC Hotels, Dwarka, New Delhi.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.ebookers.com/Delhi-Hotels-Welcomhotel-by-ITC-Hotels,-Dwarka,-New-Delhi.h4651727-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Delhi-Hotels-Welcomhotel-by-ITC-Hotels,-Dwarka,-New-Delhi.h4651727-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Delhi-Hotels-Welcomhotel-by-ITC-Hotels,-Dwarka,-New-Delhi.h4651727-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.