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3.8 out of 5

"friendly staff, hotel located in the center close to a lot of shops & restaurant! nice pool " More

By a verified traveller on Wed 21 Sep 2022

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Wonderful Garden View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Impressive Nest Suite - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impressive Lagoon Pool Suite - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heavenly Ocean View Pool Suite (Domestic ID/KITAS Holder Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Impressive Lagoon Pool Suite (Domestic ID/KITAS Holder Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impressive Nest Suite (Domestic ID/KITAS Holder Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Maya Sanur Resort & Spa - CHSE Certified's great location gets high marks from our customers. During your stay, you're just a quick walk from Sanur Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free WiFi
  • Free valet parking and self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body treatments or manicures and pedicures at the spa
  • Services include a free kids' club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • Guests love the restaurant and bar
  • Just a 4-minute walk from Sanur Beach and 9 minutes on foot from Pantai Karang Beach
  • Airport shuttle service available for a fee

Maya Sanur Resort & Spa - CHSE Certified ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Maya Sanur Resort & Spa - CHSE Certified

Everyone (4) Family (2)
3 out of 5
friendly staff, hotel located in the center close to a lot of shops & restaurant! nice pool

Posted by , from Tagelswangen on 21 Sep 2022

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4 out of 5
Das Personal war extrem freundlich und zuvorkommend. Die Anlage ist wunderschön, sauber und sehr idyllisch.

Posted by on 4 Feb 2020

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3 out of 5
Sehr gutes Hotel auch für Junge. Schöne Poolanlage leider nicht so sauber im Zimmer drinn. Das Haupt Restaurant kann man nicht empfehlen. Wir hatten einen Voucher geschenkt bekommen für 1 mal gratis Abendessen. Sind leider nicht mehr wieder gegangen. Die Sauberkeit in den Zimmern ist wirklich sehr schlecht. Das Hotel ist jetzt 2 Jahre alt und wenn es so weiterget sieht das in 5 Jahren grausam aus. Lage ist perfekt!! Zimmergrösse perfekt! Netter Empfang!!

Posted by , from Schweiz on 17 Nov 2018

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4 out of 5

Hotel super mit wenig Action

Wunderschöne Zimmer und Top-Service. Preise an der Hotelbar moderat. Sehr schöne Poollandschaft und Barumgebung. Publikum meist im höheren Alter, daher sehr ruhig. Leider kein eigener Hotelstrand. Abends wenig bis gar nichts los. Waren allerdings in der Frühsaison da, daher Hotel bei weitem noch nicht ausgebucht...

Posted by , from Luzern, Schweiz on 20 Apr 2018

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Comment from Hotel Management

11 Jun 2018 by Widya

Dear Adi, Thank you very much for choosing to stay with us and for also taking time to review Maya Maya Sanur Resort & Spa. Your detailed review and rating is highly appreciated. It’s good to learn that you had a pleasant experience and enjoyed most of what the resort has to offer. We look forward to your next trip here. Sincerely yours, Tri Widiyastuti Marketing Communications Manager

4 out of 5

Wunderschönes Hotel-Strand naja

Das Hotel (die Ausstattung, der Pool, das Personal, Sauberkeit..) Alles Top! 10/10 Aber leider ist der Strand sehr dreckig! Wenn man ein Hotel mit Strandzzgang bucht und man dann nich ins Meer ksnn weil der Strand bzw. vor allem das Wasser voll mit Abfall ist.. Najs

Posted by , from zürich on 14 Oct 2017

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5 out of 5

Superbe

Deuxième séjour au Maya sanur et toujours parfait. Spa, restaurant, équipements... tout est comme neuf.

Posted by , from paris on 10 Apr 2017

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About the Maya Sanur Resort & Spa - CHSE Certified

Location Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali 80228

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Maya Sanur Resort & Spa - CHSE Certified offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. WiFi is free in public spaces. You'll find a business centre on site. There are 3 meeting rooms available. Spa services, a library, and a terrace are also featured at the luxury Maya Sanur Resort & Spa - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Denpasar hotel.

  • 103 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Maya Sanur Resort & Spa - CHSE Certified offers 103 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Separate bath and shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Tree Bar – This bar only serves light fare.

Kuu Japanese Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Maya Sari – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Maya Sanur Resort & Spa - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1315875.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Maya Sanur Resort & Spa - CHSE Certified

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 308000 for adults and IDR 154000 for children (approximately)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Rollaway bed fee: IDR 1315875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maya Sanur Resort
  • Maya Sanur
  • Maya Sanur Resort & Spa Bali
  • Maya Sanur Resort Spa
  • Maya Sanur & Chse Certified
  • Maya Sanur Resort Spa CHSE Certified
  • Maya Sanur Resort & Spa - CHSE Certified Hotel
  • Maya Sanur Resort & Spa - CHSE Certified Denpasar
  • Maya Sanur Resort & Spa - CHSE Certified Hotel Denpasar

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.