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3.5 out of 5

"Stayed at this lovely hotel ,extremely hot time of year we couldn't believe the restaurant with Ac was closed in the evening and we had to eat in the ... " More

By a verified traveller on Wed 15 Nov 2017

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Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£35* Per night/room 19 May - 20 May

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Room, Balcony (No Children)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Connecting Poolview Rooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Prime Plaza Hotel Sanur - Bali. During your stay, you'll be connected to the convention centre and just a quick walk from Sanur Marina. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the pool and the helpful staff
  • 6 minutes by car from Sanur Beach and 14 minutes from Kuta Beach
  • Free local-area shuttle service

Prime Plaza Hotel Sanur - Bali ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Prime Plaza Hotel Sanur - Bali

Everyone (3) Couples (2) Family (2)
4 out of 5

Hotel nice but somewhat disappointing

Pros: Pool nice ,rooms nice
Cons: Need to consider guest and realise heat is unbearable particularly at eating times
Location: Near beac but this was qua tic with locals Hotel had transfer to beach and private facilities ,somewhat disappointing
Stayed at this lovely hotel ,extremely hot time of year we couldn't believe the restaurant with Ac was closed in the evening and we had to eat in the open air Komodo cafe .Ate here first night ,heat unbearable and experience unacceptable We ended up the next evenings in Kfc not really my idea of a nice meal but at least Ac

Posted by , from uk on 15 Nov 2017

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4 out of 5

Flash, friendly ,not too expensive

Opulent welcoming beautiful - good food - great staff .

Posted by on 15 Jul 2014

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4 out of 5
Hôtel familiale avec beaucoup d'enfants en bas âge lors de notre nuit. Les chambres en bas proche du restaurant sont relativement bruyantes. Baignoire bouchée. Accueil, personnel, jardin et piscine impeccables.

Posted by on 9 Jul 2023

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1 out of 5
Dunkle Zimmer, in die Jahre gekommene Anlage, schrecklicher Frühstücksaal. Sogar als Abstieg für nur 1 Nacht, bevor man weiter mit dem Boot geht nicht empfehlenswert

Posted by on 12 Aug 2019

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2 out of 5

Puitteet olemassa, mutta pinnoille päivitystä

Yleisissä tiloissa ja huoneessa liikaa elämisen jälkiä, naarmuja, kaökkeymaa, ruostetta... Ilmastointi ei toimi, en tiedä voiko sitä edes ilmastoinniksi sanoa vai ainoastaan tuuletus. Huone kuuma, 24c. Aamupalatiloissa 28c eli kuuma Pahinta on töykeä ja palveluhaluton hlökunta. Vain harvat olivat asiallisia. Alle kahden kilometrin päässä on huomattavasti parempi ja hintatasoa vastaava hotelli. Tätä en missään nimessä suosittele!

Posted by , from Siivikkala on 18 May 2018

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5 out of 5

Großer Erholungsfaktor

Pros: Angebotene Aktivitäten: kostenlose Handtuch-Origami-Stunden, eine Balinesische Kochstunde (für etwa 12€), Ausflug zu einem Markt im Ortszentrum
Location: Das Hotel ist in Strandnähe, dort kann man den Strand erkunden, shoppen, essen gehen, ein Museum besuchen. Alles Weitere ist per Shuttle erreichbar.
Das Hotelpersonal war immer sehr freundlich und zuvorkommend, keine Fragen oder Bitten blieben unbeantwortet und viele Mitarbeiter haben sich über ein kleines Schwätzchen gefreut. Das Zimmer war sehr komfortabel, gemütlich und ruhig, nur die Klimaanlage war recht laut und daher nachts nicht ohne Ohrstöpsel zu ertragen, auch wenn ausgeschaltet wurde das Zimmer nicht ungemütlich heiß und es ließ sich super schlafen; auch die Betten waren sehr bequem. Der Pool war immer sauber und sehr schön angelegt mit vielen Pflanzen. Es gibt viele Liegen zur Auswahl und die bereitgestellten Handtücher waren auch immer sauber und frisch. Der Service am Pool war auch sehr gut. Der Spa-Bereich ist schön gestaltet und die Angebote sind sehr vielfältig und preisgünstig. Das Personal ist freundlich und die Massagen haben sehr gut getan. Ein kostenloser Shuttle zum Ortszentrum und hoteleigenen Strandabschnitt (an dem auch Liegen und Handtücher für Hotelgäste bereitgestellt werden) fährt stündlich vom Hotel.

Posted by , from Berlin on 22 Feb 2017

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4 out of 5

À recommander

Prestations de qualité le personnel est chaleureux et disponible l'hôtel proche d'un axe routier ce qui facilite les départs pour les excursions. Par temps de pluie gare aux chutes sur carrelage mouillé..

Posted by on 4 Jan 2014

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4 out of 5

Relax away from traffic

Big hotel with good service and execellent pool area.

Posted by on 7 Apr 2013

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About the Prime Plaza Hotel Sanur - Bali - CHSE Certified

Location Jl. Hang Tuah, No. 46, Denpasar, Bali 80228

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Prime Plaza Hotel Sanur - Bali offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business centre and meeting rooms are available. A kids' pool, 1 hot tub, and a fitness centre are also featured at the family-friendly Prime Plaza Hotel Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Denpasar resort is smoke free.

  • 329 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Prime Plaza Hotel Sanur - Bali offers 329 accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Prime Plaza Hotel Sanur - Bali has 2 restaurants serving breakfast and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Sailing nearby
  • Health or beauty spa nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Prime Plaza Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Prime Plaza Hotel Sanur - Bali

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sanur Plaza
  • Hotel Sanur Plaza Paradise
  • Sanur Paradise Plaza
  • Prime Plaza Hotel Sanur Bali Denpasar
  • Sanur Plaza Hotel
  • Sanur Plaza Paradise
  • Sanur Plaza Paradise Hotel
  • Sanur Paradise Plaza Hotel Sanur
  • Sanur Paradise Plaza Suites Bali
  • Paradise Plaza Hotel
  • Sanur Paradise Plaza Hotel Bali
  • Paradise Plaza
  • Prime Plaza Hotel Sanur Bali
  • Prime Plaza Sanur Bali
  • Sanur Paradise Plaza Hotel
  • Prime Plaza ur Bali npasar

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.