In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Prime Plaza Suites Sanur - Bali - CHSE Certified offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a free kid's club are also featured at the family-friendly Prime Plaza Suites Sanur - Bali - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. This 4-star Denpasar aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Prime Plaza Suites Sanur - Bali - CHSE Certified offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch Flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Prime Plaza Suites Sanur - Bali - CHSE Certified has a restaurant on site.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Prime Plaza Suites Sanur - Bali - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.