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Best Western The Stuart Hotel

4-star property
119 London Road, Derby, England 020 3788 4841
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2.6 out of 5
See all 7 Ebookers Reviews

"Nice hotel close to the center of town and where we needed to be. Accommodation was lovely and very comfortable and would like to stay there again. Th ... " More

By a verified traveller on Mon 05 Feb 2018

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Hotel Description

Best Western The Stuart Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from intu Derby. Free WiFi in public areas, free self-parking and a restaurant are available. This 4-star hotel has 100 rooms over 3 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at XS Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the convenient parking and the value of their stay
  • Just a 3-minute walk from intu Derby and 6 minutes on foot from Derby Theatre

Standard Room, 1 Double Bed, Non Smoking (Cozy;Small Room)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£41* Per night/room 3 Apr - 4 Apr

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Best Western The Stuart Hotel ratings based on 7 verified reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western The Stuart Hotel

Everyone (6)
1 out of 5
I arrived at the hotel to find the window of my room open in mid October with no heating on. It was ice cold. I complained and they moved me to the room next door where the window was closed, but there was also no heating. In the morning I got a shower and there was no hot water.... So have left thoroughly frozen from my awful stay there

Posted by on 19 Oct 2019

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2 out of 5
The room was too warm, and the fan provided didn't really help. The windows didn't close properly and were maybe too thin because you could hear stuff going on outside. You could hear the guy in the next room snoring so the walls must be pretty thin. The "door" between bedroom and bathroom was coming off the rails and didnt really allow for any privacy. To be fair to the hotel, I didn't raise this with them because it was late and I was tired but regardless, this was a room they put on offer and thought it was acceptable

Posted by on 7 Jun 2019

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2 out of 5
Nice hotel a bit dated staff are ok great for 1 night as needed something ASAP. No room thermastate to control temperature cold through the night used there hairdryer to heat room :/. 2 and half *

Posted by on 5 Apr 2018

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2 out of 5

Rude staff

On arrival, we walked up to the reception in order to check-in. The reception member (shaun) picked up the telephone just as we approched the desk. He did not acknowledge that we were standing there, he didnt smile, or even tell us that he would be with us shortly. The phone call appeared to be with his “boss” as you could hear Shaun talking about various hotel related matters. This conversation carried on for over 10 minutes and not once did the staff member acknowledge us. On finishing the call, there was no apology, no welcome or greeting. He simply said “check-in?”. Very rude and unfriendly member of staff and we would not reccommend this hotel to anyone! All client facing staff should be adequately trained in communication and interpersonal skills. The hotel itself was dated, and the rooms could do with an update. We didn't book a “cosy” room as this looked very small, but the “standard” room was little better. The bathroom was a squeeze, there was little room inside and there was no fridge. Overall...poor.

Posted by , from Derby on 12 Feb 2018

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4 out of 5

Nice hotel and close to the center of town

Pros: Up market, Clean, Comfortable and the welcoming staff
Cons: The price of breakfast is to high
Location: It is situated in a prime sport in walking distance of the center of town and near pubs, restaurants and shopping mall.
Nice hotel close to the center of town and where we needed to be. Accommodation was lovely and very comfortable and would like to stay there again. The special offer in price was good too. We would normally have breakfast as well but did not as we felt that £12.00 for breakfast was a bit pricey.

Posted by , from East Midlands on 5 Feb 2018

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3 out of 5

Nice and affordable hotel in the centre of town.

This is a nice hotel in the centre of town close to all amenities. Staff were friendly and welcoming. My only disappointment came on last day. The shower of Room 309 ceased...or there was no water supply so had to have a bath instead.

Posted by , from wigan on 15 Sep 2017

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4 out of 5

Lovely

Best pillows ever! Best air con in this horrible heat. Nice clean room. Huge bed! Lovely biscuits for the morning haha :) Only downside is there isn't a lift so we had to take our bags upstairs. Was asked if we needed help but refused as it was only one flight of stairs. Overall, nice hotel and close to city center.

Posted by on 30 May 2017

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About the Best Western The Stuart Hotel

Location 119 London Road, Derby, England DE1 2QR

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 143 square feet (13 square metres). The business-friendly Best Western The Stuart Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4-star Derby hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • 143 sq ft of conference space
  • 13 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: East Midlands (EMA) (20.5 km / 12.7 mi)
  • Train station: Derby Midland Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western The Stuart Hotel offers 100 forms of accommodation with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries. This Derby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

XS Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Liquid Bar – This restaurant only serves light fare.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Property Registry Number – 796307884
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best The Stuart Hotel Derby
  • Best Western Stuart Derby
  • Best Western Stuart Hotel
  • Best Western Stuart Hotel Derby
  • Stuart Best Western
  • Stuart Hotel
  • Stuart Hotel Derby
  • Best Western The Stuart Hotel Hotel
  • Best Western The Stuart Hotel Derby
  • Best Western The Stuart Hotel Hotel Derby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.