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"The overall experience was fantastic however there were balcony/sliding type doors which did not fully close and meant there was a draft coming in to ... " More

By a verified traveller on Sun 15 Apr 2018

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Hotel Description

Our customers tell us that they enjoy the sightseeing around Hallmark Hotel Derby Mickleover Court. During your stay, you'll be close to Royal Derby Hospital. Features include free WiFi in public areas and free self-parking, plus 4 bars. Built in 1994, this 4-star hotel has 99 rooms over 3 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LED TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and 4 bars/lounges
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a health club
  • Guests speak favourably about the comfortable guestrooms and the location
  • Just a 5-minute drive from Kedleston Hall and a few minutes from University of Derby
  • Dogs welcome for a fee

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£46* Per night/room 25 Oct - 26 Oct

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Family Room (2 Adults + 2 Children)

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hallmark Hotel Derby Mickleover Court ratings based on 12 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hallmark Hotel Derby Mickleover Court

Everyone (9) Couples (2) Family (2)
5 out of 5
All good, no problems, wedding went off we and staff very helpful

Posted by on 5 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Lisa Taylor

Thank you for taking the time to reveiw your stay. We are glad that you had a memorable stay with your friends and look forward to wecloming you back in the future,

4 out of 5

Posted by on 17 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Lisa T

Thank you for taking the time to review your stay

3 out of 5
The Executive Twin Room that we booked for was not available upon our check-in so they offered to pay us £15 back and gave us a smaller twin bed room. We asked for a late check out, they quoted £30 but we asked them to waive it as we were not happy that we couldn't have the room that we initially booked so the staff did this as a Complimentary which we thought was reasonable. At the restaurant, for breakfast the staff cleared away our cutlery and coffee as we went for our desserts. As we went back to our table they still didn't realise what they had done. We don't normally like complaining if things are resolved quite quickly and smoothly as we understand that things can go wrong sometimes but for one night stay there were quite a number of issues which we think for a Four Star Hotel can be avoided. (i.e The Airconditioner in the bedroom and the Extractor Fan Vent in the bathroom were very dirty. There were a lot of dirt/sand at the bottom of the Pool.

Posted by on 7 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Lisa Taylor

we are sorry that your stay did not meet your expectations. We trust once the error in the restaurant was highlighted that the drinks and cutlery were replaced. I shall highlight the aircon unit and bathroom extractor with our head housekeeper, and the pool issues with the leisure manager. Hopefully this will not deter you from returning to us.

5 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Kevin Johnson

Thank you very much for the great review score. We're really glad that we have enjoyed your stay with us and hope to welcome you back to the Hallmark Derby Mickleover Court Hotel soon. Kind regards,

5 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Kevin Johnson

Thank you very much for the brilliant review of the hotel and so glad you enjoyed your stay with us. Kind regards,

1 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Kevin Johnson

We are grateful for you taking the time to provide feedback, if you have any suggestions or constructive criticism then please contact the hotel directly we would really appreciate it. We look forward to hearing from you soon. Kindest regards,

2 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Kevin Johnson

We are grateful for you taking the time to provide feedback, if you have any suggestions or constructive criticism then please contact the hotel directly we would really appreciate it. We look forward to hearing from you soon. Kindest regards,

4 out of 5
Good hotel in a quiet location but not to far away from major roads.

Posted by , from Teeside on 28 Sep 2018

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Comment from Hotel Management

28 Sep 2018 by Lisa T - Hallmark Mickleover Court

Thank you for taking the time to respond and we are glad that you enjoyed your stay with us. We look forward to welcoming you back again in the future

4 out of 5

Posted by on 28 Aug 2018

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Comment from Hotel Management

11 Sep 2018 by D Croasdale

Thanks for the review,

4 out of 5

It was excellent bar one issue with the room!

Pros: Great spacious room, wonderful spa facilities, ability to relax in other places other than room, friendly staff.
Cons: The balcony doors need to be fixed to fully close to stop a draft coming in.
Location: Nice places to visit near by if you want to leave the hotel.
The overall experience was fantastic however there were balcony/sliding type doors which did not fully close and meant there was a draft coming in to the room therefore had to close the curtains to keep the room warm. There is also a variety of food menus which is not explained as to the differences; for example a room menu is different to the bar menu. Overall very welcoming and polite staff.

Posted by , from Loughborough on 15 Apr 2018

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About the Hallmark Hotel Derby Mickleover Court

Location Etwall Road, Derby, England DE3 0XX

Property Features

Hallmark Hotel Derby Mickleover Court offers its guests an indoor pool and a health club. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 440 square feet (40 square metres) and includes conference rooms. The eco-friendly Hallmark Hotel Derby Mickleover Court also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4-star Derby hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • 4 bars or lounges
  • 440 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 1994
  • Dining venue
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham (BHX) (64.1 km / 39.9 mi)
  • Train station: Willington Station (7.3 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Hallmark Hotel Derby Mickleover Court offers 99 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.

Hallmark Hotel Derby Mickleover Court has a restaurant serving breakfast, lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Derby Mickleover Court
  • Menzies Hotels Derby
  • Menzies Hotels Derby Mickleover Court
  • Menzies Hotels Mickleover Court
  • Menzies Hotels Mickleover Court Hotel
  • Menzies Hotels Mickleover Court Hotel Derby
  • Mickleover Court
  • Mickleover Court Derby
  • The Menzies Hotel Mickleover
  • The Menzies Mickleover Court Hotel Derby
  • Hallmark Hotel Derby Mickleover Court
  • Hallmark Hotel Mickleover Court
  • Hallmark Derby Mickleover Court
  • Hallmark Mickleover Court
  • Hallmark Hotel Derby Mickleover Court Hotel
  • Hallmark Hotel Derby Mickleover Court Derby
  • Hallmark Hotel Derby Mickleover Court Hotel Derby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.