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"All good, no problems, wedding went off we and staff very helpful " More

By a verified traveller on Sat 05 Oct 2019

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£65* Per night/room 27 Jun - 28 Jun

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Derby Mickleover Hotel, BW Signature Collection's great location gets high marks from our customers. During your stay, you'll be close to University of Derby. Enjoy features like free WiFi in public areas and free self-parking, plus 4 bars. Built in 1994, this 4-star hotel has 99 rooms over 3 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and coffee makers
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a health club
  • Guests speak favourably about the breakfast and the helpful staff
  • Just a 3-minute drive from Royal Derby Hospital and 9 minutes from University of Derby
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Derby Mickleover Hotel, BW Signature Collection ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Derby Mickleover Hotel, BW Signature Collection

Everyone (10) Couples (2) Family (2)
4 out of 5

Posted by on 1 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by The Hallmark Hotel Derby Mickleover Court Team

Thanks for staying with us. We appreciate any feedback provided.

5 out of 5
All good, no problems, wedding went off we and staff very helpful

Posted by on 5 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Lisa Taylor

Thank you for taking the time to reveiw your stay. We are glad that you had a memorable stay with your friends and look forward to wecloming you back in the future,

4 out of 5

Posted by on 17 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Lisa T

Thank you for taking the time to review your stay

3 out of 5
The Executive Twin Room that we booked for was not available upon our check-in so they offered to pay us £15 back and gave us a smaller twin bed room. We asked for a late check out, they quoted £30 but we asked them to waive it as we were not happy that we couldn't have the room that we initially booked so the staff did this as a Complimentary which we thought was reasonable. At the restaurant, for breakfast the staff cleared away our cutlery and coffee as we went for our desserts. As we went back to our table they still didn't realise what they had done. We don't normally like complaining if things are resolved quite quickly and smoothly as we understand that things can go wrong sometimes but for one night stay there were quite a number of issues which we think for a Four Star Hotel can be avoided. (i.e The Airconditioner in the bedroom and the Extractor Fan Vent in the bathroom were very dirty. There were a lot of dirt/sand at the bottom of the Pool.

Posted by on 7 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Lisa Taylor

we are sorry that your stay did not meet your expectations. We trust once the error in the restaurant was highlighted that the drinks and cutlery were replaced. I shall highlight the aircon unit and bathroom extractor with our head housekeeper, and the pool issues with the leisure manager. Hopefully this will not deter you from returning to us.

5 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Kevin Johnson

Thank you very much for the great review score. We're really glad that we have enjoyed your stay with us and hope to welcome you back to the Hallmark Derby Mickleover Court Hotel soon. Kind regards,

5 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Kevin Johnson

Thank you very much for the brilliant review of the hotel and so glad you enjoyed your stay with us. Kind regards,

1 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Kevin Johnson

We are grateful for you taking the time to provide feedback, if you have any suggestions or constructive criticism then please contact the hotel directly we would really appreciate it. We look forward to hearing from you soon. Kindest regards,

2 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Kevin Johnson

We are grateful for you taking the time to provide feedback, if you have any suggestions or constructive criticism then please contact the hotel directly we would really appreciate it. We look forward to hearing from you soon. Kindest regards,

4 out of 5
Good hotel in a quiet location but not to far away from major roads.

Posted by , from Teeside on 28 Sep 2018

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Comment from Hotel Management

28 Sep 2018 by Lisa T - Hallmark Mickleover Court

Thank you for taking the time to respond and we are glad that you enjoyed your stay with us. We look forward to welcoming you back again in the future

4 out of 5

Posted by on 28 Aug 2018

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Comment from Hotel Management

11 Sep 2018 by D Croasdale

Thanks for the review,

About the Derby Mickleover Hotel, BW Signature Collection

Location Etwall Road, Derby, England DE3 0XX

Property Features

Derby Mickleover Hotel, BW Signature Collection offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 431 square feet (40 square metres) and includes conference rooms. The business-friendly Derby Mickleover Hotel, BW Signature Collection also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4-star Derby hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • 4 bars or lounges
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 1994
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (63.6 km / 39.5 mi)
  • Train station: Peartree Station (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Derby Mickleover Hotel, BW Signature Collection offers 99 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Derby hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 9:30 AM.

Derby Mickleover Hotel, BW Signature Collection has a restaurant serving breakfast, lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive key retrieval information. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Guests will receive key retrieval information. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 7.50 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Derby Mickleover Court
  • Menzies Hotels Derby
  • Menzies Hotels Derby Mickleover Court
  • Menzies Hotels Mickleover Court
  • Menzies Hotels Mickleover Court Hotel
  • Menzies Hotels Mickleover Court Hotel Derby
  • Mickleover Court
  • Mickleover Court Derby
  • The Menzies Hotel Mickleover
  • The Menzies Mickleover Court Hotel Derby
  • Hallmark Hotel Derby Mickleover Court
  • Hallmark Hotel Mickleover Court
  • Hallmark Derby Mickleover Court
  • Hallmark Mickleover Court
  • Hallmark Hotel Derby Mickleover Court
  • Derby Mickleover BW Signature Collection
  • Derby Mickleover Hotel, BW Signature Collection Hotel
  • Derby Mickleover Hotel, BW Signature Collection Derby
  • Derby Mickleover Hotel, BW Signature Collection Hotel Derby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.