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"The hotel is looking very tired. Old fashioned but not kitsch.. generally ok but could do with a luck of paint. Paper thin walls, and creaky floors, ... " More

By a verified traveller on Tue 02 May 2017

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Hotel Description

Derby Inn, Sure Hotel Collection by Best Western's great location gets high marks from our customers. During your stay, you're just a quick walk from intu Derby. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 87 rooms over 2 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at Lounge Bar
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of intu Derby and Derby Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£37* Per night/room 4 Jul - 5 Jul

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Derby Inn, Sure Hotel Collection by Best Western ratings based on 9 verified reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Derby Inn, Sure Hotel Collection by Best Western

Everyone (2) Couples (4) Business (1) Family (1) Friends (1)
2 out of 5
Bedding hadn't been changed on one of the beds and things from a previous guest still in the bathroom

Posted by on 19 Jul 2019

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2 out of 5
The room was dirty and smelt due to a damp patch on the carpet. Needs a good refurb!

Posted by on 15 Oct 2018

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4 out of 5

Great central location

The hotel is looking very tired. Old fashioned but not kitsch.. generally ok but could do with a luck of paint. Paper thin walls, and creaky floors, luckily neither of us are light sleepers! The bathroom door didn't lock. The trouser press in the room was out of order, though to be honest, do people still use these?? The water machine and ice dispenser in the hall also out of order. Staff were friendly Breakfast was ok, though not a huge selection, just the usual fryup and limited cereals. I overheard another resident being snapped at by the cook because she'd not ordered vegetarian breakfast the night before! Last point - parking. There is ample space for parking but even the discounted £8 per night seems unreasonable given that the attached restaurant gives customers free parking in the same car park!! We were in Derby to see family and didn't use the restaurant. In summary - it was ok. It had a bed, a kettle, and a shower, which is all we really needed.

Posted by , from Aberdeen on 2 May 2017

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1 out of 5

Cheap and not so cheerfull

Room shabby. Threadbare carpet. Breakfast finished very early.

Posted by on 21 Aug 2015

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2 out of 5

You get what you pay for.

My sister and I were in town for a wedding. We arrived quite later for check in and were greeted by a very friendly porter who took us through the normal procedures. Room was very standard and basic. Breakfast was quite disappointing, you can tell the staff are very used to only doing the bare minimum. All in all I wouldn't stay there again.

Posted by on 6 Jul 2015

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5 out of 5

Best value for money ever

Incredible value. Shared with a mate and it cost me £22.50 a night. Expected grotty, awful hotel which wouldn't have bothered us but it was actually very clean, decent room standard, small extras such as biscuits, shampoo, ice and water in corridors and my favourite blast from the past, a shoe polisher. Really close to station and a reasonable walk to town, we all left with a sore head and a smile! If I could change one thing it would be the heat in the rooms but opening the window soon fixed that.

Posted by on 26 May 2015

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2 out of 5

Great location but needs a right good uplift !

Great location to the train station so if its just somewhere to lay your head for the night its ideal. The staff seemed okay although not very informative. Breakfast seemed like it was there for a week before I had it. Best thing was the boxed cornflakes I'm sad to say. The hotel room itself is in need of some big improvements its old and tired and looks like a cleaned up crime scene from an old Columbo movie.

Posted by on 16 Sep 2014

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2 out of 5

one night stopover

The hotel is clean and tidy and considering we only stayed one night it provides adequate accommodation to sleep. The rooms are overly hot and although it states fans are available these are on a first come first served basis - the receptionist told us we should have asked for one when we checked in as they had them available then! It would have been cooler to sleep in the corridor.

Posted by on 23 Jul 2014

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4 out of 5

Great place

Cant fault this hotel, from location to staff all was great. Got it at a bargain price too. Brilliant. Ample free parking and good quality breakfast at a reduced price. Thoroughly enjoyable stay.

Posted by on 10 Jun 2014

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About the Derby Inn, Sure Hotel Collection by Best Western

Location Midland Road, Derby, England DE1 2SL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. The eco-friendly Derby Inn, Sure Hotel Collection by Best Western also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Derby hotel.

  • 1 building
  • 87 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: East Midlands (EMA) (21.5 km / 13.4 mi)
  • Train station: Derby Midland Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Derby Inn, Sure Hotel Collection by Best Western offers 87 forms of accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Derby hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 7:00 AM and 9:30 AM.

Lounge Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Self-parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Derby Hallmark
  • Derby Hallmark Inn
  • Hallmark Derby
  • Hallmark Inn Derby
  • Hallmark Inn Derby
  • Derby Inn, Sure Collection By
  • Derby Inn, Sure Hotel Collection by Best Western Hotel
  • Derby Inn, Sure Hotel Collection by Best Western Derby
  • Derby Inn, Sure Hotel Collection by Best Western Hotel Derby

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.