13 Jun 2021 by Simon Dutton - Team Leader
Good Evening Thank you for taking the time to review your stay with us Please accept my apologies that there was not enough amenities in your rooms on your arrival. I am sure that if you spoke to someone from the team, then they would of been able to rectify this for you. We do hope to welcome you back again soon to show that this was just a one off occurrence Kind Regards
7 Aug 2020 by Simon Dutton - Team Leader
Hi Rob Thank you for the amazing 5 out of 5 score and review of your stay with us at the Holiday Inn Express Derby I will share your wonderful feedback with the team We hope to welcome you back in the near future Kind Regards
22 Oct 2019 by Simon Dutton, Guest Service Manager
Dear Anonymous Thank you for your amazing 5 out of 5 review of your stay at Holiday Inn Express Derby Pride Park. I am happy to read that you had a very good overall stay and look forward to welcoming you back again in the future. Kind Regards
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Holiday Inn Express Derby Pride Park, an IHG Hotel also features vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Derby hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express Derby Pride Park, an IHG Hotel offers 103 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a shower and hairdryers. This Derby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2016.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 11 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.