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5.0 out of 5

"Excellent stay, no problems, recommend " More

By a verified traveller on Wed 19 Apr 2023

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£87* Per night/room 1 Apr - 2 Apr

Room, Accessible (2 Queen Beds & 1 SofaBed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

The free breakfast at Hyatt Place West Des Moines Jordan Creek gets good marks from our customers. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, comfy beds and overall comfort
  • Just a 1-minute drive from Jordan Creek Town Center and 14 minutes from Drake University
  • Pets welcome for a fee

Hyatt Place West Des Moines Jordan Creek ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place West Des Moines Jordan Creek

Family (1)
5 out of 5
Excellent stay, no problems, recommend

Posted by on 19 Apr 2023

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Comment from Hotel Management

17 May 2023 by Front Desk Manager

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Cassandra DouglassHyatt Place West Des Moines/Jordan Creek

About the Hyatt Place West Des Moines Jordan Creek

Location 295 64th Street, West Des Moines, IA 50266

Property Features

Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free. This 3-star West Des Moines hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and free newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily.

Hyatt Place West Des Moines Jordan Creek has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lb per pet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place West Moines Jordan Creek Hotel
  • Hyatt Place Jordan Creek Hotel
  • Hyatt Place West Moines Jordan Creek
  • Hyatt Place Jordan Creek
  • Hyatt Place West Des Moines Jordan Creek Hotel
  • Hyatt Place West Des Moines Jordan Creek West Des Moines
  • Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.