18 Mar 2018 by Hany Ghanem-General Manager
Thank you for taking time to share your feedback, it is very important to us. I am very concerned reading through your comments and I would like to extend my sincere apology for the inconvenience caused. Your concerns are all well noted and we take it as an opportunity to make necessary improvement in our services to avoid this kind of occurrences in the future. This has been addressed too with the team for corrective actions. Please know that by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will still consider staying with us in the future and give as a second chance to turn your experience around.
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Plus Doha offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres) and includes conference centres. A kids' pool, a nightclub, and a hot tub are also featured at the business-friendly Best Western Plus Doha. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4-star Doha hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Best Western Plus Doha offers 211 forms of air-conditioned accommodation with fireplaces and minibars. This accommodation offers separate living rooms and includes sofa beds. 32-inch Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This Doha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
Koronfol – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Venus coffee lounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Late-night fare is available from 24-hour room service.
An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
D'Spa has 6 treatment rooms, including rooms for couples. Services include Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows the sanitisation practices of the We Care Clean (Best Western) guidelines. The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
