3 Sep 2019 by Helen & Adam
Thank you for your great review. We would love to welcome you again.
This property is closed from 1 October 2020 to 22 October 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The eco-friendly Elen's Castle Hotel also features a terrace and a garden. You'll have access to the indoor pool and health club at a partner property. Self parking is free. This 3-star Dolwyddelan inn is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Elen's Castle Hotel offers 8 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 24-inch Smart televisions come with digital channels. This Dolwyddelan inn provides complimentary wireless Internet access. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests are served a free cooked-to-order breakfast daily from 8 AM to 9 AM.
Siabod – This restaurant specialises in local cuisine and only serves dinner.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. The host will greet guests on arrival.
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. The host will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.