3 Sep 2019 by Helen & Adam
Thank you for your great review. We would love to welcome you again.
The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The eco-friendly Elen's Castle Hotel also features a terrace and a garden. You'll have access to the indoor pool and health club at a partner property. Self parking is free. This 3-star Dolwyddelan inn is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Elen's Castle Hotel offers 8 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 24-inch Smart televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests are served a free cooked-to-order breakfast daily from 8 AM to 9 AM.
Siabod – This restaurant specialises in local cuisine and only serves dinner.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in instructions. The host will greet guests on arrival.
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. The host will greet guests on arrival.
This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.