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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
£124* Per night/room 9 May - 10 May

Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Cristal Ballena Boutique Hotel & Spa, you'll be within walking distance of Playa Ballena. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at Pura Vida
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 15 minutes on foot from Playa Ballena and a 4-minute drive from Arco Beach
  • Free beach shuttle service

Cristal Ballena Boutique Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cristal Ballena Boutique Hotel & Spa

4 out of 5
Sehr schöne Anlage, äusserst freundliches Personal

Posted by on 25 Nov 2021

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Comment from Hotel Management

26 Nov 2021 by Maria Fernanda Gonzalez

Dear Gabriele Greetings from Cristal Ballena Boutique Hotel & Spa…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

About the Cristal Ballena Boutique Hotel & Spa

Location 7 km al Sur de Uvita, Ballena, Puntarenas 60504

Property Features

You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. At Cristal Ballena Boutique Hotel & Spa, pamper yourself with a treatment at the full-service spa and enjoy amenities such as the outdoor pool. Free breakfast is served. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Mediterranean resort also offers a garden and a terrace. Self parking is free. Smoking is allowed in designated areas at this 3-star Ballena resort.

  • 21 guestrooms or units
  • 2 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Cristal Ballena Boutique Hotel & Spa offers 21 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Ballena resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony (furnished)
  • Tempur-Pedic beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast.

Pura Vida – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Cristal Ballena Boutique Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Cristal Ballena Boutique Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 8:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 37000
  • Christmas Eve (24 December) Gala Dinner per child: CRC 37000 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 105000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CRC 70000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristal Ballena
  • Hotel Resort Cristal Ballena
  • Cristal Ballena Boutique Hotel
  • Cristal Boutique Hotel
  • Cristal Ballena Boutique
  • Hotel Cristal Ballena Osa Peninsula
  • Cristal Ballena Boutique Hotel & Spa Costa Rica/Uvita
  • Cristal Ballena Boutique Hotel Spa
  • Hotel Resort Spa Cristal Ballena
  • Cristal Ballena & Spa Ballena
  • Cristal Ballena Boutique Hotel Spa
  • Cristal Ballena Boutique Hotel & Spa Resort
  • Cristal Ballena Boutique Hotel & Spa Ballena
  • Cristal Ballena Boutique Hotel & Spa Resort Ballena

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.