7 Jul 2022 by Blue Kotor Bay Premium Spa Resort
Dear Veronika, Warm greetings from Blue Kotor Bay team. Thank you for sharing your experiences. This counts as valuable information for us when evaluating our hotel and services as we strive to maintain the highest standards in the industry. We never like to hear that one of our guests have been disappointed during a visit to our hotel, please accept our sincerest apologies for the areas which did not live up to expectations. We have reviewed the comments mentioned in the communication to resolve all quality issues experienced. We are a 5-star rated resort, and you should have experienced just that. We have addressed this with our operations team and please allow me to assure you that your most recent experience is not the standard of our resort. It would be an honor to host your holiday once again. We hope that you will provide us with the opportunity to show you firsthand the improvements that you helped us to achieve and at the same time you will experience that will go above and beyond all expectations. Kind regards, Guest Experience Team
Simply walk outside to feel the sun on your face at the sandy beach. At Hyatt Regency Kotor Bay Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a seasonal outdoor pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available. A complete renovation of Hyatt Regency Kotor Bay Resort was completed in June 2023. Smoking is allowed in designated areas at this 5-star Donji Stoliv hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking
Hyatt Regency Kotor Bay Resort offers 252 accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Donji Stoliv hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2023.
Guests are served a free self-service breakfast daily from 7:30 AM to 10:30 AM.
Hyatt Regency Kotor Bay Resort has a restaurant on site.
A private beach and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SPA Soul has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.