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AppartHotel Douai Gare

Star Rating

Information

Reviews

2.2 / 5
4 reviews

Amenities

  • Free WiFi
  • Laundry
  • Outdoor Space

Map

What's nearby

  • Popular Location
    Place d'Armes
    11 min walk
  • Popular Location
    Ancienne Chartreuse
    15 min walk
  • Popular Location
    Louvre-Lens
    22 min drive
  • Airport
    Lille (LIL-Lesquin)
    25 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-14. Try updating your dates to see prices for your trip.

    About this area

    Douai

    Located in Douai, AppartHotel Douai Gare is in the city centre and near a train station. Louvre-Lens and Ancienne Chartreuse are cultural highlights, and some of the area's landmarks include Douai Hotel de Ville and Place d'Armes.

    What's nearby

    • Popular Location
      Place d'Armes - 11 min walk
    • Popular Location
      Ancienne Chartreuse - 15 min walk
    • Popular Location
      Louvre-Lens - 22 min drive
    • Popular Location
      Grand Place - 23 min drive
    • Popular Location
      Canadian National Vimy Memorial - 27 min drive

    Getting around

    • Douai Station - 3 min walk
    • Lille (LIL-Lesquin) - 29 min drive

    About this property

    AppartHotel Douai Gare

    Laundry facilities and free WiFi in public areas are available at this apartment building. Each apartment provides a full-sized fridge/freezer and a microwave, plus complimentary wireless Internet access and a flat-screen TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available once per stay.

    Property amenities

    Internet

    • Free WiFi

    Parking and transport

    • Off-site parking (reservations required)

    Food and drink

    • Fridge (full size)
    • Microwave
    • Cookware/dishes/utensils
    • Toaster
    • Electric kettle
    • Coffee/tea maker

    Bedrooms

    • Linens provided

    Entertainment

    • Flat-screen TV with digital service

    Laundry

    • Laundry facilities

    Comfort

    • Ceiling fan
    • Heating

    Pets

    • No pets allowed

    Suitability/Accessibility

    • No lifts
    • In-room accessibility
    • Soundproofing
    • Wheelchair-accessible path of travel

    Services and conveniences

    • Housekeeping (once per stay)
    • Blackout curtains

    Location highlights

    • Near a train station
    • In the city centre

    General

    • 4 rooms
    • 2 floors
    • Built in 1930
    • Individually furnished
    2.2

    Guest rating

    5 - Excellent
    0
    4 - Good
    0
    3 - Okay
    2
    2 - Mediocre
    1
    1 - Poor
    1
    3.5
    Cleanliness
    2.2
    Service and Staff
    3.0
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Absolutely horrendous hotel and staff

    1. Apartment was on 2nd floor which was too high for my 67 year old dad to climb. Booking did not mention which floor we would get or we would have chosen another hotel. 2. Even though our booking requested stay for 4 adults and 3 children, Hotel was set up for 5 guests as it had 5 beds, 5 teaspoons, 5 forks and 5 knives only. 3. We paid by debit card so were expecting to be given a pin at reception address given in an email but when we got there, we found no one To top it all, there was no electricity or heating all through night meaning we had to spend night in dark and freezing cold nearing 0 degree celsius. Kids were extremely scared so we had to scramble up and stay in drawing room all night with not even a blink of sleep. We repeatedly tried to reach out to hotels.com and the hotel's management - spending nearly 4 hours of international talk time. Although hotels.com staff was supportive, the hotel's management showed no response at all. Even in the morning, no one showed courtesy to call us back or respond to emails that we had sent overnight. The hotel's management constantly declined our calls. It was after nearly 6 missed calls that my call was picked up and I explained this really upsetting sotuation to the management. It was of course no news to them as they were aware but were ignoring us. In the end of the call, we both agreed that I will vacate the hotel asap and I will get a full refund for 10 nights but no refund has been given so far

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 2 nights in Oct 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    titre erroné, ce n'est pas un appart hôtel.

    L'appartement est grand mais il y a un problème d'insonorisation avec l'allée. Et si les voisins vont et viennent à partir de 4h45 ce qui fut mon cas pour une nuit vous êtes réveillé de bonne heure. L'appartement rdc est adapté pour personne ayant un handicap physique donc douche particulière. Après il y a la caution que l'on vous demande lors de l'arrivée qui peut vous surprendre 2 nuits = 500 euros....

    Stayed 2 nights in Oct 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service, room comfort

    Pas de lit juste un canapé dépliable manque de chauffage très froid pour le reste bien

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