"Excellent location but old fashioned. Fair value for money. For a 4 star hotel it should offer much more than it does. I have stayed there 1 night dur ... " More
30 Mar 2019 by General Manager
Dear Guest, Thank you for your loyalty and for taking the time to write this review. We are glad to hear that you enjoyed our breakfast, please rest assured that we will pass your comments on to the rest of the team. Myself and the team we look forward to welcome you back very soon. Kind regards, Suresh Abbas General Manager
20 Feb 2019 by General Manager
Dear Guest, Thanks for taking the time to share your review with us. I am thrilled that you enjoyed your stay and delighted to read that our team looked after you,. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It was our pleasure to take care of you and we sincerely look forward to welcoming you back again in the future. With best regards, Suresh Abbas General Manager
11 Dec 2018 by General Manager
Dear Guest, Thank you very much for taking the time to share your experience regarding your recent visit to the hotel. Please accept my sincere apologies that we did not meet your expectations as a Best Western Hotel. As you can see from all of our great reviews, your experience is not reflective of our normally high standards of service. Please be assured that we have taken your feedback on board and my personal follow up with the team. We value your feedback and hope to have the opportunity of welcoming you back in the near future. Kind regards, Suresh Abbas General Manager
Best Western Plus Dover Marina Hotel & Spa offers its guests a full-service spa, a health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 732 square feet (68 square metres) and includes conference rooms. A sauna, spa services, and a terrace are also featured at Best Western Plus Dover Marina Hotel & Spa. A round-trip airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free. This Victorian Dover hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Best Western Plus Dover Marina Hotel & Spa offers 85 forms of air-conditioned accommodation with a safe and free newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Mr White's Chophouse – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Waterfront Bar – This beachfront bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Wheeler's Fish and Chips – This beach seafood restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Starbucks Cafe – On-site coffee shop. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a health club, a spa tub and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Waterfront Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Special check-in instructions:
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
