"staff worked very well all staff could not do enough for you, " More

By a verified traveller on Sun 22 Jan 2017

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£86 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, 2 Bedrooms (Deluxe)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Carlton Palace Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

lovely hotel not too far from most malls

staff worked very well all staff could not do enough for you,

Posted by on 22 Jan 2017

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Comment from Hotel Management

25 Jan 2017 by Hosni Abdelhadi

Dear Sir / Madam, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind words of appreciation with regards to your stay with us. We were pleased to note that you appreciated the hotel facilities and services of our hotel, your encouraging review will help us constantly to improve our services. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels

5 out of 5

Second Honeymoon!!

We thoroughly enjoyed our stay with this hotel, staff were so helpful, very good with local knowledge of the area too! Food was excellent, breakfast was great in that it differed each morning. Rooms and facilities were spotless, comfort was paramount. The rooftop pool was wonderful-a piece of heaven each day! The bar and the music was very relaxing as for the belly dancing, well we can leave that to one s own imagination! during our stay we felt we were treated like royalty, we could not praise staff and hotel enough!

Posted by on 6 Nov 2013

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5 out of 5

perfect hotel

The hotel is lovely and so are the staff they can't do enough for you. Me and My husband had the best holiday ever and plan to return to this hotel again The staff are so friendly and helpful The roof top swimming pool Is so relaxing and very clean the room was spotless and so was the rest of the hotel It was my husbands birthday the day we arrived we dropped are bags in the room and went for a walk around the hotel and when we returned to our room they had left a birthday cake on the table with a candle saying happy birthday my husband was so pleased as he hadn't even told them it was his birthday they must have realised when we checked in I love this hotel and we will be going back We have stayed in a lot of hotels around the world but this is the only one which has really impressed me

Posted by on 8 Sep 2012

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3 out of 5

[...]

The hotel was ok but they went back on their word and we had to pay an extra £200 for a third party even though they had agreed it would be no extra cost and this conversation was recorded by our travel agent. The bath robes were torn on one occasion and had pink lipstick on another where they obviously did not wash them. Also be prepared for house keeping disturbing you at 9am on the dot and the phone to keep ringing on the hour every hour if you have a message from 2 days ago. Also the Sketch bar in the hotel asks for identification even if you are only eating [...]

Posted by on 13 Aug 2009

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5 out of 5

Tres bon hôtel

Service de qualité et hôtel à proximité des transports Un peu de bruit lié aux travaux à côté de l'hôtel mais pas gênant

Posted by , from geneve on 12 Feb 2017

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2 out of 5

0815 - Enttäuschend auf der ganze Linie

Location: Nähe Dubai Creetk - aber an der Shaik Al Maktoum Strasse, ohne jeglichen nützlichen Geschäfte oder Restaurantsauswahl in der Nähe
Zimmer wohl Mitte der 70er stehen geblieben; Bar auf dem Dach und Pool noch aus den 60er ... mind. der Architektur und vom Zustand her Glutenfreies Essen ist unbekannt - und konnte dann nach 3 Tagen immer noch nicht fürs Frühstück organisiert werden, obwohl in jedem besseren Supermarkt in Dubai solches Essen gefunden werden kann ....

Posted by on 6 Nov 2016

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4 out of 5

Had a fantastic stay

This is a brilliant place to stay, beautiful hotel with waterfountain inside and a swimming pool on the rooftop. Unfortunately the internet WiFi is not free and you have to buy cards to make use of it. Roomservice is perfect !! and all staf are giving you so much respect and the best hospitality to make your stay very comfortable.

Posted by on 7 Aug 2015

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4 out of 5

Très bonne prestation

Sejour agréable au metropolitan palace hotel. Chambre confortable et insonorisée. Pratique quand il y a une boite de nuit rattachée à l'hôtel. Piscine plein soleil. Point négatif : Wifi désactivé sur notre dernière journée alors que nous ne l'avions pas encore quitté.

Posted by on 12 Feb 2014

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1 out of 5

Je déconseille cet hôtel

Bonjour, Je tiens à vous faire part de mon mécontentement concernant cette hôtel. 1. L'hôtel inscrit son site qu'il aide les personnes ayant besoin d'un visa. Aucune aide n'a été faite de leur part, nous avons obtenu par miracle un visa par l'intermédiaire d'une agence de voyage à Dubai. 2. Selon la confirmation de l'hôtel, il est inscrit que nous avons le petit-déjeuner inclu. Arrivé sur place pour prendre le petit-déjeuner, on nous a dis qu'il y avait une erreur dans la confirmation. Conclusion : soit payé 20 CHF, soit pas de petit-déjeuner. 3. Lorsque l'on sort de l'hôtel pour prendre un taxi, le voiturier nous oblige presque à prendre une voiture qui travaille pour l'hôtel, après 2-3 courses avec ces taxis, nous avons remarqués que nous payions le double !!! Il fallait sortir a 50m de l'hôtel pour prendre un taxi normal. 4. Cet hôtel n'a rien d'un 5 étoiles et loin de là. Ayant fait beaucoup d'hôtel dans ma vie, celui la ne mérite pas plus qu'un 3 étoiles. Fais partie des quartiers pauvres de Dubai. Point positif ? La piscine sur le toit, avec du soleil toute la journée et la piscine est chauffée à 30° en hiver. Je conseille fortement aux voyageurs de ne pas réserver cet hôtel qui ne fait pas la moitié des choses qu'ils inscrivent sur leur site internet. Par contre, Dubai est vraiment une ville extraordinaire.

Posted by on 4 Jan 2014

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4 out of 5

Bon achat

Pas de chambre pour se changer et se doucher quand on voyage de nuit Piscine très réduite Impossible d'avoir la tablette et l'iPhone connectes ensemble

Posted by on 2 Apr 2013

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About the Carlton Palace Hotel

Location Al Maktoum Street, Dubai,

Family Friendly Amenities

  • Family Hotel
  • Free WiFi
  • Children's pool
  • Separate living room
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

Carlton Palace Hotel offers 212 air-conditioned accommodations with minibars and safes. Accommodations offer separate living rooms. Televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hairdryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Personal motorized watercraft on site
  • Parasailing nearby
  • Golf lessons available nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18
  • Check-in time ends at noon

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Payment types

Hotel Names

  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai

Promotions

Executive Room Benefits

Book a stay in an "Executive Single Room" or "Executive Room" room type and receive club lounge access and buffet breakfast at Al Shindahgah Restaurant.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.