19 Nov 2019 by Sherif Madkour
Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai, and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager
7 Nov 2019 by Sherif Madkour
Dear Valued Guest, Thank you very much for your recent stay at Media Rotana Dubai and for your continued patronage. We're very pleased to learn that you enjoyed your stay with us and appreciated the location of the hotel and also our breakfast buffet. Thank you for your kind words and we hope to welcome you back in the near future. Kind regards, Sherif Madkour General Manager
11 Nov 2018 by Sherif Madkour
Dear Tara, Thank you very much for the positive feedback. We appreciate the time you took to let us know how your stay was with us, and we're glad to hear that you enjoyed the services and facilities of the hotel. My team and I look forward to welcoming you back soon. Kind regards, Sherif Madkour General Manager
11 Apr 2018 by Sherif Madkour
Dear Valued Guest, Thank you very much for the wonderful feedback. We are more than delighted to know that your recent stay in our hotel was made fantastic by colleagues' service and offerings. Your kind words certainly serve as a motivation for all of us! Once again, thank you for sharing your experience and we look forward to seeing you again. Kind regards, Sherif Madkour General Manager
11 Apr 2018 by Sherif Madkour
Dear JJ, Thank you for taking the time to write us a review following your recent stay at Media Rotana Dubai. We are delighted that your stay in our hotel was made wonderful by our team's service, offerings and facilities. We look forward to providing you with another enjoyable stay in the near future! Kind regards, Sherif Madkour General Manager
8 Apr 2018 by Sherif Madkour
Dear Riv, Thank you very much for the positive feedback. Our team is more than pleased to know that our services and facilities made your stay an outstanding experience. We are delighted to know that you appreciated our efforts to provide you with a comfortable and enjoyable stay. We look forward to your next visit. Kind regards, Sherif Madkour General Manager
26 Feb 2020 by Sherif Madkour
Dear Valued Guest, Thank you for taking the time to share your experiences with us during your recent stay. Please accept my sincere apologies for the areas in which we fell short. I do hope that we have the opportunity to make amends and show our true hospitality on your next visit to Dubai. Kind regards, Sherif Madkour General Manager
Media Rotana offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 13455 square feet (1250 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Media Rotana. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Parking (limited spaces)
Media Rotana offers 537 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Channels – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Prego's Authemtic Italian – This fine-dining restaurant specialises in Modern European cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
NELSON'S gastro-pub – This pub specialises in international cuisine and serves brunch, lunch and dinner. Happy hour is offered. Reservations are required. Open daily.
THE TERRACE Outdoor Loung – This poolside café specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Connexions – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
Guests aged under 12 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Infinity SPA has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Media Rotana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 100352023400003
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is 100352023400003. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.