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5.0 out of 5

"I had the pleasure of staying at the Address Dubai Mall for four nights this month. Abdou on reception was extremely welcoming at check in and the roo ... " More

By a verified traveller on Sat 28 Apr 2018

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Hotel Description

Our customers tell us they can't get enough of Address Dubai Mall's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from KidZania. Free WiFi in public areas, free valet parking and 3 restaurants are available. Built in 2009, this 5-star hotel has 244 rooms. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, iPod docking stations and 24-hour room service
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, body treatments or facials at Spa
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests like the restaurant and room service
  • Within a 15-minute walk of Dubai Mall and Burj Khalifa
  • Airport, local-area and shopping centre shuttle service available for a fee

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£122* Per night/room 4 Jun - 5 Jun

One Bedroom Residences

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Residences

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Premier Residences

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom, Residences

Bed Count 1 King Bed Maximum Occupancy 6 Max

Club Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Address Dubai Mall ratings based on 3 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Address Dubai Mall

Everyone (2) Couples (1)
5 out of 5

Great Stay!

I had the pleasure of staying at the Address Dubai Mall for four nights this month. Abdou on reception was extremely welcoming at check in and the room attendants Imran and Ashwani did a great job with keeping me comfortable within the room. The view I had of the Burj Khalifa from my room was stunning. Great location with direct access to the mall and the metro. Can’t recommend this place enough!

Posted by on 28 Apr 2018

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Comment from Hotel Management

24 May 2018 by Mohamed Samir El Sayed - General Manager

Dear Hamza, Thank you for taking the time to share your comments with your fellow travellers. We are very proud to know that you had a wonderful experience, our location is indeed perfect! I will definitely share your feedback to Abdou, Imran and Ashwani. We appreciate your recommendation and the team and I look forward to welcoming you back with us again very soon!

5 out of 5

Super Hotel im Zentrum von Dubai

Super tolles Hotel im Zentrum von Dubai mit direktem Zugang zur Dubai-Mall. Absolut zuvorkommend und freundlich, das Personal liest jeden Wunsch von den Augen ab. Die Zimmer sind sehr groß, tolles Bad, Technik die begeistert ( Zimmertemperatur,Fernseher, alles mit iPad einstellbar) Alles ist absolut super.

Posted by , from Bodensee on 16 Nov 2017

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5 out of 5

Direkter Zugang zur Mall

Wir waren nur 2 Tage in Dubai und die Lage des Hotels ist genial. Mit ein paar Schritten gelangt man von der Lobby direkt in die Mall. Auch das Burj Khalifa liegt in Gehdistanz, wenn man die Hitze erträgt. Sonst sind es mit dem Taxi nur ein paar Minuten um die Ecke. Das Personal ist sehr nett und das Frühstücksbuffet bietet eine sehr grosse Auswahl. Aufgepasst, dass Sie den Namen ganz erwähnen: Der Fahrer von Emirates brachte uns zuerst ins falsche The Adress Dubai Downtown, das gleich daneben liegt. Das Hotel mit sehr freundlichem Personal ist in jedem Fall sehr zu empfehlen.

Posted by on 2 Jun 2015

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Property Features

Address Dubai Mall offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. A kids' pool, a 24-hour fitness centre, and spa services are also featured at the luxury Address Dubai Mall. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 244 guestrooms or units
  • 3 dining venues
  • Built in 2009
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (12.9 km / 8 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Address Dubai Mall offers 244 forms of accommodation with iPod docking stations and DVD players. Rooms open to balconies. 42-inch Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Address Dubai Mall has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchairs available on site
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A tourism fee is imposed by the city and collected at the property. For hotel stays, the fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For residence stays, the fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Address Dubai Mall

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually wrapped food options are available through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually wrapped food options are available through room service.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.