22 Oct 2018 by Trimalesh
Dear Mr. Mohamed, Thank you for sharing your feedback after your stay with us at Al Bandar Rotana and Al Bandar Arjaan by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Trimalesh Tippaya Guest Experience Coordinator
15 Oct 2018 by Trimalesh
Dear Valued Guest, Thank you for sharing your feedback after your stay with us at Al Bandar Rotana and Al Bandar Arjaan by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Trimalesh Tippaya Guest Experience Coordinator
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 5 restaurants on site. WiFi is free in public spaces. This luxury hotel also offers a health club and a sauna. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Al Bandar Rotana offers 190 forms of accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. Televisions come with premium satellite channels. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and a bidet. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Salt & Pepper Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Gusto Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Vanilla Lobby Lounge – This café only serves light fare. Open daily.
Morgan’s Gastropub – This gastropub specialises in British cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
The Deck Pool Lounge – This bar only serves light fare. A children's menu is available. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Bodylines has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Heating is not provided. Noise-free guestrooms cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Heating is not provided. Noise-free guestrooms cannot be guaranteed.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
