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4.7 out of 5

"Good location, excellent service, friendly staff, clean and modern. " More

By a verified traveller on Sun 08 Sep 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Al Bandar Rotana. During your stay, you'll be within walking distance of Al Ghurair Centre. Free WiFi in public areas, free valet parking and a free beach shuttle are available. Built in 2017, this 5-star hotel has 190 rooms over 18 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Salt & Pepper Restaurant, a buffet restaurant that serves international cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages or aromatherapy at Bodylines
  • Services include babysitting, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute drive from Al Ghurair Centre and a few minutes from Dubai Creek Golf & Yacht Club
  • Free ski, beach and shopping centre shuttle service

Classic Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£57* Per night/room 11 Aug - 12 Aug

Premium Room, 1 King Bed (Creek View )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Single Beds (Creek View )

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, City View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Royal Suite (Creek View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Suite (Creek View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Al Bandar Rotana ratings based on 14 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Al Bandar Rotana

Everyone (8) Couples (1) Family (3)
5 out of 5

Posted by on 17 Jan 2020

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5 out of 5
Good location, excellent service, friendly staff, clean and modern.

Posted by on 8 Sep 2019

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5 out of 5
Nice hotel. Beautiful view over the creek. Friendly staff and not too far from airport

Posted by , from UK on 21 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by Trimalesh

Dear Mr. Mohamed, Thank you for sharing your feedback after your stay with us at Al Bandar Rotana and Al Bandar Arjaan by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Trimalesh Tippaya Guest Experience Coordinator

5 out of 5
Staff are excellent. Hotel location is great.Shuttle bus to shops and beach was a plus. Close to the abra station,al seef, gold and souk markets. Club lounge would highly recommend. This is a great hotel and staff are so friendly and helpful.

Posted by , from Ireland on 14 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Trimalesh

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at Al Bandar Rotana and Al Bandar Arjaan by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Trimalesh Tippaya Guest Experience Coordinator

5 out of 5
Très bon hôtel, propre et service au top. Hôtel moderne et agréable avec petit déjeuner très complet

Posted by on 8 Jan 2020

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4 out of 5
Upeat näköalat uima-altaalta kaupungille. Tilava huone.

Posted by on 26 Dec 2019

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4 out of 5
Fantastischer Blick vom Pool und Club Lounge auf die Skyline mit dem Burj Khalifa. Die angebotenen Speisen und Getränke in der Rotana Lounge waren hochwertig und geschmacklich sehr gut.

Posted by on 24 Oct 2019

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5 out of 5

Posted by on 17 Oct 2019

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4 out of 5
La chambre est propre,grande et lumineuses. Le petit coin cuisine est très bien. C'était la 1ère fois que je vois un lave lave-linge dans une chambre. C'est pratique

Posted by on 6 Oct 2019

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5 out of 5

Posted by on 7 Jul 2019

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About the Al Bandar Rotana

Location Baniyas Road, Deira, Dubai,

All-inclusive Details

  • Surfing/boogie boarding included

Property Features

Al Bandar Rotana offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A kids' pool, a sauna, and a terrace are also featured at the luxury Al Bandar Rotana. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 190 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 366 sq. m of conference space
  • Built in 2017
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (5.2 km / 3.2 mi)
  • Property shuttles: Free beach shuttle, ski shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Al Bandar Rotana offers 190 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries and bidets. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Salt & Pepper Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Gusto Italian Restaurant – This restaurant specialises in Italian cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Vanilla Lobby Lounge – This café only serves light fare. Open daily.

Morgans – This gastropub specialises in international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

The Deck Pool Lounge – This bar only serves light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

Bodylines has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 3
  • Thai massage
  • Minimum age to access spa is 12
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Heating is not provided

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include carbon monoxide detector, a smoke detector and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Heating is not provided. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes carbon monoxide detector, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AED 130 for adults and AED 65 for children (approximately)
  • Airport shuttle fee: AED 125 per person (one-way)
  • Airport shuttle fee per child: AED 125 (one-way)
  • Nearby parking fee: AED 66 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Bandar Rotana Hotel Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel Dubai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Al Bandar Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Al Bandar Rotana.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.