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4.0 out of 5

"Away of city center They gave me a room of 2 single small bed not a kingsize bed.i don't know why .I was busy enough to discuss with the staff. It is ... " More

By a verified traveller on Tue 05 Feb 2019

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Al Khoory Atrium Hotel. During your stay, you're just a quick walk from Fatima Abdullah Mohammed Rasheed Mosque. Free WiFi in public areas, free valet parking and 2 restaurants are available. Built in 2016, this 4-star hotel has 226 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LED TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Spices
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 2-minute drive from Ski Dubai and a few minutes from Mall of the Emirates
  • Airport shuttle service available for a fee

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room, 3 Single Beds

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Al Khoory Atrium Hotel ratings based on 9 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Al Khoory Atrium Hotel

Everyone (7) Family (2)
4 out of 5
Away of city center They gave me a room of 2 single small bed not a kingsize bed.i don't know why .I was busy enough to discuss with the staff. It is sn average hotel with fair breakfast served.It is unnecessarily expensive

Posted by on 5 Feb 2019

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Comment from Hotel Management

12 Feb 2019 by .

Dear Valued Guest, Thank you for sharing your valuable feedback following your stay at our hotel. Please accept our sincere apologies for any inconvenience caused in regards to the points which you have raised , profile name show as anonymous we are unable to identify the stay details ,and we would appreciate it if you could share with me some further details regarding this matter. However ,we have treated your feedback with the seriousness it deserves and have conducted refresher training on our expectation with all members of the team, reiterating these expectations and with our Front Office Manager tasked at ensuring follow through is achieved. Once again thank you for feedback and we look forward welcoming you back in near future. Kind Regards, The Management Al Khoory Atrium Hotel

4 out of 5
Lovely hotel within walking distance of the Mall of the Emirates. Big clean room, three times the size of our room the previous two nights at media one hotel. Pool on the roof and looked like good spa facilities. Would give five stars, only issue is that breakfast not really geared for British people so would just book the room next time as breakfast an optional extra. Thank you for a lovely stay!

Posted by on 4 Feb 2019

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Comment from Hotel Management

6 Feb 2019 by .

Dear Valued Guest , Thank you for taking the time to write a review.We were glad to know that you enjoyed the prime location of the hotel and that you acknowledged the positive elements of your stay. We make every effort to ensure your expectations are exceeded. Furthermore in regards of breakfast comment ,we can confirm that our Culinary Leader has been made aware of your feedback and is making continuous improvements to our breakfast cycle, aimed at improving the food quality delivery and we look forward to welcoming you back for another visit in the near future. Warm Regards The Management Al Khoory Atrium Hotel

5 out of 5

Excellent hotel

We stayed for 6 nights on bed and breakfast. Breakfast was excellent. Very good choice. Rooftop Pool very good. Staff were very friendly. Especially Denish and Robina. Thank you for a very good stay and I would recommend the hotel and stay there again.

Posted by , from Gateshead. tyne and wear on 21 Nov 2017

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Comment from Hotel Management

25 Nov 2017 by Moataz

Thank you for your review and we really appreciate your feedback and giving us a full score! Please consider us your second home in Dubai and we look forward to your return. Have a pleasant day - Mohamed Elkahla, General Manager

1 out of 5
Ménage approximatif Tâches sur les serviettes et draps Personnel pas du tout agréable, ne disent jamais bonjour, ne nous a rien expliqué du fonctionnement de l’hôtel Nous sommes arrivé très tard, il faisait une chaleur extrême et la 1ère chose que l’on nous a demandé c’est début payer la taxe de séjour, ils ne nous ont même pas proposé un verre d’eau, nous avons dû le demander. Les filles des excursions, ne nous a rien proposé, elle passait des heures sur son téléphone sans levé la tête et nous proposer des activités intéressantes. En gros, j’en ne recommande pas cet hôtel Je remercie juste Sylvain, qui lui était super serviable malgré tout et qui sauve l’honneur

Posted by , from Paris on 18 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Al Khoory Atrium Hotel

Dear Valued Guest, Thank you for the feedback on your stay at the Al Khoory Atrium Hotel At the outset please accept our apologies for the inconvenience caused during your stay where by you had a below par experience. Your concerns on arrival experience & travel desk has been taken up for improvement with the concerned teams. We promise you that you will find impacts on all the areas you have addressed. We certainly hope that keeping in view the above rationale you will give us another opportunity to serve you at the AL KHOORY ATRIUM Hotel to enable us to showcase our improved hospitality. Best regards, The Management Al Khoory Atrium Hotel

5 out of 5
Die nähe zur Metro (ca. 5-8 min.) ist sehr praktisch. Mit der Metro erreicht man alle Sehenswürdigkeiten bequem. Alle sind sehr freundlich und hilfsbereit! Das Frühstücksbuffet ist super und reichhaltig. Zimmer sind gross und sauber. Die Möglichkeit auch am Abend im Hotel zu Essen ist praktisch und das Essen ist sehr gut. Einzig der etwas kleine Pool gibt ein kleines Minus.

Posted by on 20 Apr 2019

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Comment from Hotel Management

20 Apr 2019 by Al Khoory Atrium Hotel

Dear Mr.Haitham , Thank you for taking the time to write a review on online following your recent stay with us at Al Khoory Atrium Hotel .We were glad to know that you enjoyed your stay & facilities that you acknowledged the positive elements of your stay. We make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. We certainly look forward of having the opportunity to welcome you back very soon. Warm Regards The Management Al Khoory Atrium Hotel

4 out of 5
Etäisyys Sharaf DG - metroasemalta oli lyhyt, samoin Maii of the Emiratesille oli lyhyt kävelymatka.

Posted by on 9 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Al Khoory Atrium

Dear Guest, We really appreciate the detailed feedback you have given about your experience with us. We are most touched by your generous comments and glad to learn that your experience at our hotel was amazing. We thank you once again for your generous compliments and we look forward to welcome you back soon. Warm Regards, The Management Al Khoory Atrium

5 out of 5
Sehr nett !Super Frühstück und alles bestens geklappt.

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Al Khoory Atrium

Dear Valued Guest , Thank you very much for your review. We are happy to know that you have found over all service to your satisfaction as it is what we strive all times. We are looking forward to welcome you back in the future. Best regards, The Management Al Khoory Atrium

4 out of 5
Hôtel très bien, en très bon état, le personnel est très serviable. Chambre propre, spacieuse, il manque juste juste des fenêtres de dans la chambre. Petit déjeuner correct. Équipements extérieurs corrects, dommage que le spa soit séparé homme/femme. Proche du mall et transports.

Posted by on 12 Aug 2018

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Comment from Hotel Management

18 Aug 2018 by Mohamed Elkahla, General Manager

Cher Client merci pour les complements et nous esperons vous voir toujours parmi nous a notre Hotel AlKhoory Atrium , votre deuxieme maison a Dubai Recevez Monsieur Nos meilleures Salutations

4 out of 5

Nice hotelroom with own backyard.

Pros: Clean and quiet place.
Cons: Water pressure poor, worst I've ever seen..
Location: 20m to beach.
Stayed 2 nights and really enjoyed staying. Good food friedly staff , big room + bathroom.

Posted by , from Vantaa on 8 Feb 2018

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Comment from Hotel Management

9 Feb 2018 by -Mohamed Elkahla, General Manager

Dear Vesa, We thank you for taking time sharing your score and we really appreciate your feedback. We apologize for the inconvenience during your stay. Rest assure that the concern department will be notified in regards to this matter as we are always committed to deliver the best service as possible. We are still positive to look forward on your next stay with us!

Renovations + Closures

The following facilities will be closed during May, June, July, August and September:

  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Al Khoory Atrium Hotel offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. There are 2 restaurants on site. You'll find a 24-hour business centre on site. WiFi is free in public spaces. Spa services, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Al Khoory Atrium Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Dubai hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 2016
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (27.4 km / 17 mi)
  • Metro station: Sharaf DG Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Al Khoory Atrium Hotel offers 226 forms of air-conditioned accommodation with minibars and a safe. 22-inch LED televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath, bidets and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Spices – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

La Atrio – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 250 per night.

Pet Policy

  • Pets and service animals are not allowed at Al Khoory Atrium Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • One child stays free
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300.00 per night
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • Tourism fee: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 49 for adults and AED 25 for children (approximately)
  • Airport shuttle fee: AED 200 per vehicle (one way)
  • Rollaway bed fee: AED 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Khoory Atrium Hotel Dubai
  • Al Khoory Atrium Dubai
  • Al Khoory Atrium
  • Al Khoory Atrium Hotel Hotel
  • Al Khoory Atrium Hotel Dubai
  • Al Khoory Atrium Hotel Hotel Dubai

You should know

  • Al Khoory Atrium Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served or allowed at Al Khoory Atrium Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.