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4.1 out of 5

"The Mexican restaurant food was bland and there is no Stella on draught at the sports bar when you can get it at the pool bar but it shuts early " More

By a verified traveller on Thu 28 Nov 2019

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aloft, Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£123* Per night/room 1 Oct - 2 Oct

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Room, 1 King Bed, Balcony, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

aloft, Room, 2 Single Beds, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Savvy Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

aloft, Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Aloft Palm Jumeirah's beach location. During your stay, you'll be close to Burj Al Arab. Features include free WiFi in public areas and free self-parking, plus 5 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Luchador Cantina & Cockta, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and kayaking
  • Guests speak favourably about the beach and the pool
  • 12 minutes by car from Aquaventure and 14 minutes from The Pointe
  • Airport shuttle service available

Aloft Palm Jumeirah ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aloft Palm Jumeirah

Everyone (8) Couples (3)
2 out of 5
Pool is tiny, you need to walk to or get a buggy to the beach (it’s not part of the actual hotel) Mexican restaurant was expensive for what it was & bathroom in room had a terrible smell of urine - although it did look clean. Overall it was an average stay, not worth it in my opinion. Plenty of other 5* options on the Palm. Stayed with hubby & our toddler.

Posted by , from Dubai on 23 Aug 2020

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4 out of 5
The Mexican restaurant food was bland and there is no Stella on draught at the sports bar when you can get it at the pool bar but it shuts early

Posted by , from Glasgow uk on 28 Nov 2019

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4 out of 5

Posted by on 16 Apr 2019

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5 out of 5
alles gut

Posted by on 12 Aug 2022

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4 out of 5

Posted by on 19 Dec 2021

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3 out of 5
Hôtel bien trop éloigné de tout, bien pour se reposer mais c’est tout

Posted by , from France on 28 Jan 2021

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4 out of 5

Posted by on 27 Jan 2020

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5 out of 5

Posted by on 16 Jan 2020

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4 out of 5
Das Preis- / Leistungsverhältnis ist sehr gut und die Lage ist ruhig und entspannend

Posted by on 13 Apr 2019

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5 out of 5
le personnel est tres accueillant bien disciplinés,a notre service d’une manière agréable ,l’Hôtel est bien équipée,la propreté en ordre,la restoration est tres bonne .A recommander

Posted by on 7 Feb 2019

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Comment from Hotel Management

7 Mar 2019 by Mohammed

Dear Happy Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Mohammed Said

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Aloft Palm Jumeirah such as the outdoor pool, a children's pool and a 24-hour fitness centre. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free self parking is available. This 4-star Dubai hotel is smoke free.

  • 206 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 3 bars or lounges
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aloft Palm Jumeirah offers 206 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, designer toiletries and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Luchador Cantina & Cockta – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.

East & Seaboard Eatery – This buffet restaurant overlooks the pool and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.

W Xyz(SM) Bar – This bar specialises in international cuisine. Open daily.

Splash Pool Bar – This bar specialises in international cuisine and is located by the pool. Open daily.

Afterdeck Sunset & Shisha – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pedal boat on site
  • Kayaking on site
  • Boat on site
  • Boat and paddles on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 125.5 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Aloft Palm Jumeirah

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 683.49
  • New Year's Eve (31 December) Gala Dinner per child: AED 375 (from 2 to 12 years old)
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 90 per person (approximately)
  • Rollaway bed fee: AED 125.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Palm Jumeirah Hotel
  • Aloft Palm Jumeirah Hotel
  • Aloft Palm Jumeirah Dubai
  • Aloft Palm Jumeirah Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.