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4.1 out of 5

"The Mexican restaurant food was bland and there is no Stella on draught at the sports bar when you can get it at the pool bar but it shuts early " More

By a verified traveller on Thu 28 Nov 2019

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aloft, Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£112* Per night/room 12 Oct - 13 Oct

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

aloft, Room, 1 King Bed, Balcony, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

aloft, Room, 2 Single Beds, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

aloft, Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Aloft Palm Jumeirah, you'll be close to Marina Beach. Features include free WiFi in public areas and free self-parking, plus 5 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Luchador Cantina & Cockta, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a 24-hour gym and complimentary bicycles
  • 10 minutes by car from Aquaventure and 10 minutes from Lost Chambers
  • Airport shuttle service available

Aloft Palm Jumeirah ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aloft Palm Jumeirah

Everyone (8) Couples (3)
2 out of 5
Pool is tiny, you need to walk to or get a buggy to the beach (it’s not part of the actual hotel) Mexican restaurant was expensive for what it was & bathroom in room had a terrible smell of urine - although it did look clean. Overall it was an average stay, not worth it in my opinion. Plenty of other 5* options on the Palm. Stayed with hubby & our toddler.

Posted by , from Dubai on 23 Aug 2020

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4 out of 5
The Mexican restaurant food was bland and there is no Stella on draught at the sports bar when you can get it at the pool bar but it shuts early

Posted by , from Glasgow uk on 28 Nov 2019

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4 out of 5

Posted by on 16 Apr 2019

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5 out of 5
alles gut

Posted by on 12 Aug 2022

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4 out of 5

Posted by on 19 Dec 2021

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3 out of 5
Hôtel bien trop éloigné de tout, bien pour se reposer mais c’est tout

Posted by , from France on 28 Jan 2021

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4 out of 5

Posted by on 27 Jan 2020

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5 out of 5

Posted by on 16 Jan 2020

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4 out of 5
Das Preis- / Leistungsverhältnis ist sehr gut und die Lage ist ruhig und entspannend

Posted by on 13 Apr 2019

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5 out of 5
le personnel est tres accueillant bien disciplinés,a notre service d’une manière agréable ,l’Hôtel est bien équipée,la propreté en ordre,la restoration est tres bonne .A recommander

Posted by on 7 Feb 2019

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Comment from Hotel Management

7 Mar 2019 by Mohammed

Dear Happy Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Warm regards, Mohammed Said

Property Features

Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Aloft Palm Jumeirah such as the outdoor pool, a children's pool and complimentary bicycles. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a 24-hour fitness centre and a rooftop terrace. Free self parking is available. This 4-star Dubai hotel is smoke free.

  • 206 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 3 bars or lounges
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aloft Palm Jumeirah offers 206 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, designer toiletries and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Luchador Cantina & Cockta – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.

East & Seaboard Eatery – This buffet restaurant overlooks the pool and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.

W Xyz(SM) Bar – This bar specialises in international cuisine. Open daily.

Splash Pool Bar – This bar specialises in international cuisine and is located by the pool. Open daily.

Afterdeck Sunset & Shisha – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

  • Free bicycles on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 125.5 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Aloft Palm Jumeirah

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 600
  • New Year's Eve (31 December) Gala Dinner per child: AED 300 (from 2 to 12 years old)
  • An effective city/local tax rate of 4 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 90 per person
  • Rollaway bed fee: AED 125.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Palm Jumeirah Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.