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4.5 out of 5

"Staff friendly and very attentive. Huge help to myself while away. " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Amwaj Rotana - Jumeirah Beach Residence. During your stay, you're just a quick walk from The Walk. You'll find features such as free WiFi in public areas, free valet parking and a free cruise terminal shuttle. This 5-star hotel has 301 rooms over 25 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, pillowtop beds and 24-hour room service
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine with ocean views at Horizon, All Day Dining, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club
  • Guests speak favourably about the proximity to shopping and the beach
  • 0.2 mi (0.3 km) from The Beach Mall and 14.5 mi (23.3 km) from Burj Khalifa
  • Free shopping centre and cruise terminal shuttle service

Amwaj Rotana - Jumeirah Beach Residence ratings based on 65 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Amwaj Rotana - Jumeirah Beach Residence

Everyone (37) Couples (13) Business (2) Family (6)
5 out of 5
Staff friendly and very attentive. Huge help to myself while away.

Posted by on 16 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by Hossam Kamal, General Manager

Dear Guest, Thank you for choosing to stay with us and for taking the time to share your review of Amwaj Rotana. We were glad to know that we met your expectations and had a wonderful experience with us. As the team takes pride in what they do, I am certain that they will appreciate hearing your compliments. We will be more than happy to welcome you back and be at your service once again. Regards, Hossam Kamal, General Manager

3 out of 5

Posted by on 28 Nov 2019

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Comment from Hotel Management

4 Dec 2019 by Hossam Kamal, General Manager

Dear Guest, Thank you for choosing to stay with us and for taking the time to share your rating of Amwaj Rotana. We hope to have the pleasure of welcoming you again soon. Regards, Hossam Kamal, General Manager

5 out of 5
Everything was very quick and easy staff where amazing and was the perfect holiday.

Posted by on 17 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by Hossam Kamal, General Manager

Dear Guest, Thank you for choosing to stay with us and for taking the time to share your review of Amwaj Rotana. We were glad to know that you were satisfied with the facilities and services we are offering that made your stay even more memorable. We will be more than happy to welcome you back and be at your service once again. Regards, Hossam Kamal, General Manager

4 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Hossam Kamal, General Manager

Dear Guest, Thank you for choosing to stay with us and for taking the time to share your rating of Amwaj Rotana. We were pleased to see that you had an enjoyable stay and we hope to see you again very soon. Regards, Hossam Kamal, General Manager

5 out of 5

Posted by on 30 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Hossam Kamal, General Manager

Dear Guest, Thank you for giving us a high rating. We were glad to know that you had an enjoyable stay with us. I hope that we will have an opportunity to welcome you back again to the Amwaj Rotana. Regards, Hossam Kamal, General Manager

5 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Mark Deere, General Manager

Dear Guest, We were glad to know that you enjoyed your stay and we hope to see you again soon. Regards, Mark Deere, General Manager

5 out of 5

Posted by on 16 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by Mark Deere, General Manager

Dear Guest, Thank you for choosing to stay with us and we hope to see you again soon. Regards, Mark Deere, General Manager

4 out of 5

Friendly staff and greatly located hotel

My overall experience was good except that our room was not ready for an hour after checking despite arriving after the requested checkin time. We were three in a room so they brought in a fold up bed which seemed to be fairly small. The bed was uncomfortable so we had asked whether there was anything else they could offer but unfortunately they were not able to offer anything else so this was quite disappointing. I had slept on more comfy coutches in the past. Nonetheless our experience in this hotel was great, our room was cleaned daily, extra toiletries were provided and all staff were very helpful at all times.

Posted by on 17 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by Mark Deere, General Manager

Dear Guest, Thank you for taking the time to share your review of Amwaj Rotana. I am glad that you were pleased with the level of service provided by our team but must apologize that there are aspects of our amenities that did not meet your expectations which caused inconvenience. Please know your feedback is of great importance and we will look into the points raised. We hope that we will have the pleasure of welcoming you again very soon. Regards, Mark Deere, General Manager

5 out of 5

Top Hotel

The hotel was very clean, the staff were excellent and the location was superb, 2 mins work to the beach and on the walk which is full of shops and restaurants. Fantastic hotel, will definitely stay again!

Posted by , from East Yorkshire on 25 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by Mark Deere, General Manager

Dear David, I am thrilled that your holiday was well spent with us and found our hotel satisfactory. I am sure that the team will be very happy to hear your compliments. We look forward to welcoming you again to the Amwaj Rotana very soon. Regards, Mark Deere, General Manager

5 out of 5

Cracking hotel with very child friendly staff 😉😉

Stayed there for 8 nights location was brilliant had everything you needed near by, hotel staff we’re brilliantly good and the decor was to die for ✌️✌️

Posted by on 17 Mar 2018

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Comment from Hotel Management

18 Mar 2018 by Mark Deere, General Manager

Dear Guest, Thank you for sharing your experience of Amwaj Rotana. I am glad that we did not disappoint you and everything has met your expectations or even exceeded. Your thanks to the team will be shared in which I am certain they will be very happy to know. The team and I are so much looking forward to your future stay. Regards, Mark Deere, General Manager

About the Amwaj Rotana - Jumeirah Beach Residence

Location Jumeirah Beach Residence, The Walk, Dubai, Dubai 86834

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Amwaj Rotana - Jumeirah Beach Residence offers its guests an outdoor pool, a 24-hour health club, and a kids' pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. A 24-hour business centre, a meeting room, and coworking spaces are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Amwaj Rotana - Jumeirah Beach Residence. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 301 guestrooms or units
  • 25 levels
  • 4 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free cruise terminal shuttle and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

Amwaj Rotana - Jumeirah Beach Residence offers 301 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Bathrooms are partially open
  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Down blanket
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Horizon, All Day Dining – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Rosso, Italian Restaurant – Overlooking the ocean and pool, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Benihana, Japanese – Overlooking the ocean and pool, this restaurant specialises in sushi and serves brunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

JB's Gastropub – This gastropub specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fumo Lounge by Rosso – This bar specialises in local cuisine and only serves dinner. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests, including children, and their visitors are required to present a valid passport or Emirates identification card at check-in. Copies of identification are not accepted.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 216.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard; cash is not accepted

Heating is not provided

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Heating is not provided. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Limited hot water on site
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99 for adults and AED 49 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 216.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amwaj Jumeirah
  • Amwaj Rotana Jumeirah
  • Amwaj Rotana Jumeirah Beach Residence Dubai
  • Amwaj Rotana Jumeirah Residence
  • Amwaj Rotana Jumeirah Residence Hotel
  • Amwaj Rotana Jumeirah Residence Hotel Dubai Beach
  • Rotana Amwaj
  • Rotana Amwaj Jumeirah
  • Rotana Jumeirah
  • Rotana Residence
  • Amwaj Rotana Jumeirah Beach Residence Hotel Dubai
  • Amwaj Rotana Jumeirah Beach Residence Hotel
  • Amwaj Rotana Jumeirah Beach Residence
  • Amwaj Rotana Jumeirah Dubai
  • Amwaj Rotana - Jumeirah Beach Residence Hotel
  • Amwaj Rotana - Jumeirah Beach Residence Dubai
  • Amwaj Rotana - Jumeirah Beach Residence Hotel Dubai

You should know

  • There is limited hot water on site.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Amwaj Rotana - Jumeirah Beach Residence offers transfers from the cruise terminal. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The seasonal pool will open in June and close in December.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served or allowed at Amwaj Rotana - Jumeirah Beach Residence.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.