Anantara The Palm Dubai Resort

5-star property
Palm Jumeirah, East Crescent, Dubai, 020 3788 4841
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4.5 out of 5
Wonderful!
See all 27 Ebookers Reviews

"We had returned to the Anantara Dubai and this was appreciated by all. The Hotel acknowledged this with a gift sent to the room. Our stay was near pe ... " More

By Chris K on Tue 03 Feb 2015

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Hotel Description

Our customers tell us they enjoy the breakfast at Anantara The Palm Dubai Resort. During your stay, you'll be close to Burj Al Arab. Free WiFi in public areas, free valet parking and 4 restaurants are available. Built in 2013, this 5-star hotel has 293 rooms over 2 floors. All rooms offer free WiFi and furnished balconies.

  • Air-conditioned rooms with furnished balconies, LCD TVs and minibars
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine with a poolside location at Crescendo, one of the property's 4 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Indulge with facials, manicures and pedicures or massages at Anantara Spa
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, tennis courts and a health club
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • 2.9 miles (4.7 km) from Aquaventure and 8.9 miles (14.4 km) from Dubai Marina
  • Airport shuttle service available for a fee

Apartment, 2 Bedrooms (Residence Building)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room (Residence Building)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premier Room, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Residence Building)

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Over Water Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Anantara The Palm Dubai Resort ratings based on 27 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Anantara The Palm Dubai Resort

Everyone (6) Couples (4) Business (1) Family (11)
5 out of 5

Great Service & Staff

Very friendly staff, always willing to help and go out of their way. Feels like being in a far away resort and not in a city which is great to switch off although not near most of Dubai's sites.

Posted by on 8 Nov 2015

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5 out of 5

Perfect retreat

We had returned to the Anantara Dubai and this was appreciated by all. The Hotel acknowledged this with a gift sent to the room. Our stay was near perfect except for delays at 05.00h when we were departing for the airport. We had booked a baggage pick up from the villa and a taxi the previous night, this pick up did not arrive again (same delay time) also advised to book a limousine as taxis are not always reliable at 05.00h Fare quoted was AED130 but we were charged AED150.

Posted by on 3 Feb 2015

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5 out of 5

awesome family holiday

The first few hours of checking in were initially tiresome. We had to wait 6hrs before our room was available as we arrived early morning. We waited by the pool, enjoying the warmth of the welcome sun. Finally we got into our room and thereafter the stay at the hotel was fantastic. All the staff were absolutely friendly and helpful. Our kids loved the hotel, our deluxe lagoon room was spacious enough for the 4 of us. The live band at breakfast was a treat and the resort facilities and amenities were fabulous. The new year's beach party was great too although a bit pricey! Loved the concept and layout of the hotel the most! Really felt relaxed!

Posted by on 12 Jan 2015

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4 out of 5

Posted by on 3 Apr 2019

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Comment from Hotel Management

3 Apr 2019 by Peter Plejic

Dear valued guest, thank you very much for your positive rating. We are glad you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manager

4 out of 5

Posted by on 10 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Peter Plejic

Dear valued guest, thank you very much for your positive review and rating. We are glad you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manager

5 out of 5

Posted by on 27 Jan 2019

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Comment from Hotel Management

30 Jan 2019 by Peter Plejic

Dear valued guest, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manage

4 out of 5
Magnifique hôtel avec personnel extra mais prix des restaurants et petits déjeuners trop cher.

Posted by on 27 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Peter Plejic

Dear valued guest, in the beginning, allow me to apologize for replying back in English. Thank you very much for your positive review and rating. We are glad you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Your feedback was well accepted and shared with the respective department for further improvement. Thank you again and kind regards, Peter Plejic, Operational Excellence Manager

5 out of 5
Sehr schöne Umgebung mit viel Pflanzen und tollem Strand…

Posted by , from Luzern on 17 May 2018

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Comment from Hotel Management

23 May 2018 by Peter Plejic

Sehr geehrter Herr Hocher, ich möchte mich ganz herzlich bei Ihnen für Ihren Aufenthalt bedanken. Es freut mich zu hören, dass Sie insgesamt einen angenehmen Aufenthalt bei uns hatten. Ihre geschriebenen Kommentare sind durchweg positiv. Wir danke Ihnen dafür ganz herzlich! Mit freundlichen Grüßen, Peter Plejic Operational Excellence Manager

4 out of 5
Pros: Uintimahdollisuudet hyvät.Ruuat ja aamupalat monipuolisia
Cons: Ostospaikkoja saisi olla lähelläkin
Location: Vähän kaukana keskustasta
Palvelut hyviä nautimme hyvistä ruokailusta ja auringosta,Oltiin kaikin puolin tyytyväisiä

Posted by , from kangasala on 15 Jan 2018

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Comment from Hotel Management

17 Jan 2018 by Peter Plejic

Dear Jukka, At the beginning, allow me to apologize for replying back in English. Thank you very much for your feedback. We are happy to know that you enjoyed your stay, especially the swimming pools. We are hoping to welcome you back soon again. Thank you again and kind regards, Peter Plejic Operational Excellence Manager

3 out of 5

riesen Hotel, tolle Poolanlage, nette Mitarbeiter

Pros: Poolanalge
Cons: Sauberkeit in den Zimmern bzw. der Sitzgruppen, Teppiche und Lounge draussen.
-Mitarbeiter waren sehr freundlich -Restaurant etc. war sehr teuer, haben immer sehr lange auf unser Essen/Getränke gewartet -Hotelzimmer war gut eingerichtet (Appartement), jedoch waren die Teppiche, Sofas und Lounge alle voller Flecken und gar nicht sauber. -Anfahrtsweg zum Hotel war immer etwas mühsam -Poolanlage, Strandzugang und Poolbedienung war gut Ich würde nicht mehr in das Hotel gehen, weil ich finde, dass das Preis Leistungsverhältnis nicht stimmt und die Sauberkeit für mich ungenügend war.

Posted by on 25 Oct 2017

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Comment from Hotel Management

19 Dec 2017 by Peter Plejic

Dear valued guest, At the beginning allow me to apologize for replying back in English. Thank you for staying at our resort and thank you for your constructive feedback. The concerned departments were already informed for continuous improvement purposes. Nevertheless, we hope to welcome you soon again. Thank you again and kind regards, Peter Plejic Operational Excellence Manager

About the Anantara The Palm Dubai Resort

Location Palm Jumeirah, East Crescent, Dubai,

Property Features

Step outside to unwind on the sandy beach. At Anantara The Palm Dubai Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a kid's pool, a seasonal outdoor pool and a health club. Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 293 guestrooms or units
  • 2 levels
  • 5 buildings
  • 4 dining venues
  • Built in 2013
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (41.6 km / 25.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Anantara The Palm Dubai Resort offers 293 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, a bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Crescendo – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Mekong – This restaurant specialises in Asian cuisine and only serves dinner.

The Beach House – This beach restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

The Lotus Lounge – This lobby lounge serves lunch and dinner.

Bushman's Restaurant Bar – This restaurant only serves dinner.

Room service is available.

Nearby Activities

A private beach and a health club are featured at the hotel. A children's pool, a seasonal outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Fishing on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Kayaking on site
  • Waterskiing on site
  • Skydiving nearby
  • Windsurfing on site

Spa Services

Anantara Spa has 16 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Number of treatment rooms 16
  • Thai massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

To check in, all guests are required to present a valid government-issued ID card, in compliance with UAE Emirates law. Valid passport, UAE Emirates ID, GCC (Gulf Cooperation Council) IDs are accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 360.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

To check in, all guests are required to present a valid government-issued ID card, in compliance with UAE Emirates law. Valid passport, UAE Emirates ID, GCC (Gulf Cooperation Council) IDs are accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

The "Standard Room" is located at the property's Anantara Residences (apartment building) and shares the same facilities as the resort. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 750.00 per night
  • Tourism fee: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 175 per person (approximately)
  • Airport shuttle fee: AED 400 per vehicle (one way)
  • Rollaway bed fee: AED 360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anantara Palm Dubai Resort
  • Anantara Palm Resort
  • Anantara Palm Dubai
  • Anantara Palm
  • The Royal Amwaj Hotel Dubai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.