9 Dec 2017 by gc
Dear Sir Thank you for your feedback
30 Nov 2017 by CSO
Dear Sir We thank you for your review on the property and its services. We are sorry that you didn't enjoyed your stay and faced difficulty in hotel parking as well I will take up the issue with staff at FO with regards to the service Thank You
Avenue Hotel offers its guests an outdoor pool, a health club, and a kids' pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A nightclub, a terrace, and tour or ticket assistance are also featured at the business-friendly Avenue Hotel. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free valet parking
Avenue Hotel offers 133 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate dining areas and includes desks. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Starbucks – This café only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast, lunch and dinner. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.