25 Oct 2020 by Ziad Sleiman - Hotel Manager
Dear Nes, Thank you for having chosen to stay at Bab Al Shams Desert Resort & Spa. We are glad to read that we have exceeded your expectations in most aspects and that you had an enjoyable experience with us. Your comment on the pool temperature was greatly appreciated and was immediately sorted out by our maintenance team. Thank you once again and we look forward to welcoming you back soon and retaining you as a fan of Bab Al Shams Desert Resort & Spa. Kind regards, Ziad Sleiman Hotel Manager
4 Dec 2019 by Ziad Sleiman - EAM Operations
Dear Guest, We are always pleased to receive feedback such as yours. My team and I are thrilled to read that you enjoyed your time with us. We hope to see you again for another great experience here at Bab Al Shams. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations
27 Dec 2018 by Ziad Sleiman - EAM Operations
Dear Nicole, Thank you for your perfect rating further to your recent stay at Bab Al Shams Desert Resort & Spa. We are glad to read that you appreciate the beauty of our resort and that you had an overall enjoyable and memorable experience with us. Thank you so much for your comments on our service and colleagues. Your flattering remarks will surely be passed on to them. We look forward to welcoming you again soon and retaining you as a fan of Bab Al Shams Desert Resort & Spa. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations
4 Apr 2018 by Reuben Mifsud - Cluster General Manager
Dear Benjamin, I am always pleased to receive feedback such as yours. We are happy to read that your stay had been excellent and that you thoroughly enjoyed one of our unique guest rooms and it's bathroom with Arabic setting. My team and I look forward to your next visit which we hope will be soon. Best regards, Reuben Mifsud Cluster General Manager
15 Oct 2017 by Reuben Mifsud
Dear Grand Voyageur, Thank you for having chosen Bab Al Shams Desert Resort & Spa for your recent stay. We are constantly striving to provide the best service to our guests and I am delighted to know that you had such a great experience in our resort. My team and I are thrilled to hear that you enjoyed your time with us. Your flattering remarks about the service rendered by our colleagues will surely be passed on to them. On the other hand, we regret to know that our rates fell below your expectations. We sincerely hope this will not deter you from visiting us again in the future. Again, thank you for your valuable feedback. We look forward to welcoming you again. Warm regards, Reuben Mifsud Cluster General Manager
The property will be renovating from 6 June 2021 to 14 September 2021 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternative facilities during the renovation:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Bab Al Shams Desert Resort - Dubai offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A kids' pool, a rooftop terrace, and spa services are also featured at the luxury Bab Al Shams Desert Resort - Dubai. An airport shuttle (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi
Free self parking
Bab Al Shams Desert Resort - Dubai offers 115 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Hadeerah - Closed – This family restaurant specialises in Middle Eastern cuisine and only serves dinner.
Al Forsan – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Masala – This restaurant specialises in Indian cuisine and only serves dinner. Open selected days.
Le Dune - Closed – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Al Sarab Lounge - Closed – This rooftop bar specialises in international cuisine and only serves light fare. Reservations are required. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Satori spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.