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4.7 out of 5

"Wonderful hotel with excellent service and very attentive staff. " More

By a verified traveller on Sun 03 Mar 2024

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Deluxe Twin Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£270* Per night/room 17 Apr - 18 Apr

Family Suite, 2 Bedrooms (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Terrace, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Bab Al Shams, you'll be within walking distance of Dubai International Endurance City. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.

  • Free Wi-Fi in some public areas
  • Free valet parking
  • Enjoy a bite to eat at Al Hadeerah, a family restaurant that serves Middle Eastern cuisine
  • Take a swim in the 3 outdoor pools
  • Indulge with aromatherapy, hot stone massages or facials at Spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 2.4 mi (3.8 km) from Al Qudra Lake and 30.8 mi (49.6 km) from Dubai Exhibition Centre

Bab Al Shams ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bab Al Shams

Everyone (4) Couples (2) Family (2)
5 out of 5
Wonderful hotel with excellent service and very attentive staff.

Posted by on 3 Mar 2024

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Comment from Hotel Management

5 Mar 2024 by Jacques Le Roux - General Manager

Dear Christiana,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted to know that you had a wonderful experience at our hotel and that our service and staff exceeded your expectations. Your satisfaction is our top priority, and we are thrilled that we could provide you with excellent service during your stay. We look forward to welcoming you back again soon for another enjoyable experience.Warm regards,Bab Al Shams Desert Resort Management

5 out of 5
So peaceful and relaxed. Sun loungers were plentiful no matter what time of day!

Posted by on 27 Sep 2019

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5 out of 5
Sublume fabuleux jai tout aimé la chambre l'établissement le personnel La seule chose l'eau de la piscine un peu froide dommage qu'elle soit pas chauffée sinon super endroit

Posted by , from Paris on 24 Oct 2020

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Comment from Hotel Management

25 Oct 2020 by Ziad Sleiman - Hotel Manager

Dear Nes, Thank you for having chosen to stay at Bab Al Shams Desert Resort & Spa. We are glad to read that we have exceeded your expectations in most aspects and that you had an enjoyable experience with us. Your comment on the pool temperature was greatly appreciated and was immediately sorted out by our maintenance team. Thank you once again and we look forward to welcoming you back soon and retaining you as a fan of Bab Al Shams Desert Resort & Spa. Kind regards, Ziad Sleiman Hotel Manager

4 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Ziad Sleiman - EAM Operations

Dear Guest, We are always pleased to receive feedback such as yours. My team and I are thrilled to read that you enjoyed your time with us. We hope to see you again for another great experience here at Bab Al Shams. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations

5 out of 5
Super etablissement de luxe dépaysement garanti. Je recommande. Restaurant delicieux

Posted by on 23 Oct 2019

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5 out of 5
Piscine à débordement face au désert.👌 Beauté des lieux

Posted by on 12 Oct 2019

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5 out of 5
Wunderschönes Resort in der Wüste - bemerkenswert freundliches Personal !

Posted by , from Bayern on 20 Dec 2018

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Comment from Hotel Management

27 Dec 2018 by Ziad Sleiman - EAM Operations

Dear Nicole, Thank you for your perfect rating further to your recent stay at Bab Al Shams Desert Resort & Spa. We are glad to read that you appreciate the beauty of our resort and that you had an overall enjoyable and memorable experience with us. Thank you so much for your comments on our service and colleagues. Your flattering remarks will surely be passed on to them. We look forward to welcoming you again soon and retaining you as a fan of Bab Al Shams Desert Resort & Spa. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations

5 out of 5
Très bel hôtel en plein désert. Chambre très agréable avec une mention spéciale pour la salle de bain magnifique.

Posted by , from pantin on 3 Apr 2018

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Comment from Hotel Management

4 Apr 2018 by Reuben Mifsud - Cluster General Manager

Dear Benjamin, I am always pleased to receive feedback such as yours. We are happy to read that your stay had been excellent and that you thoroughly enjoyed one of our unique guest rooms and it's bathroom with Arabic setting. My team and I look forward to your next visit which we hope will be soon. Best regards, Reuben Mifsud Cluster General Manager

3 out of 5

Personnel extraordinaire. Prix très exagéré

Par rapport au prix payés la qualité de l’installation laisse à désirer. L’hébergement et la location sont agréables mais ne justifient absolument pas des tarifs aussi exagérés aussi bien pour la nourriture que les boissons. Le bon côté est le professionnalisme et la gentillesse extrême du personnel qui rende votre séjour très agréable et à faire passer la pilule des tarifs exorbitants. Je ne le referais probablement pas ou alors pour un tarif au moins 30% inférieur.

Posted by on 8 Oct 2017

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Comment from Hotel Management

15 Oct 2017 by Reuben Mifsud

Dear Grand Voyageur, Thank you for having chosen Bab Al Shams Desert Resort & Spa for your recent stay. We are constantly striving to provide the best service to our guests and I am delighted to know that you had such a great experience in our resort. My team and I are thrilled to hear that you enjoyed your time with us. Your flattering remarks about the service rendered by our colleagues will surely be passed on to them. On the other hand, we regret to know that our rates fell below your expectations. We sincerely hope this will not deter you from visiting us again in the future. Again, thank you for your valuable feedback. We look forward to welcoming you again. Warm regards, Reuben Mifsud Cluster General Manager

Property Features

Bab Al Shams offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. A business centre and meeting rooms are available. A kids' pool, a rooftop terrace, and spa services are also featured at the luxury Bab Al Shams. Free valet parking is available. A complete renovation of Bab Al Shams was completed in May 2022. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 115 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2004
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Bab Al Shams offers 115 air-conditioned accommodations with minibars and a safe. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Al Hadeerah – This family restaurant specialises in Middle Eastern cuisine and only serves dinner.

Anwa – This restaurant specialises in Asian cuisine. Open daily.

Zala – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.

Ninive Bab Al Shams – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Archery on site
  • Health or beauty spa nearby

Spa Services

Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Bab Al Shams Desert
  • Bab Al Shams Desert Endurance City
  • Bab Al Shams Desert Resort
  • Bab Al Shams Desert Resort Endurance City
  • Bab Al Shams Resort
  • Bab Shams Desert Resort
  • Bab Shams Resort
  • Bab Al Shams Desert Resort Spa
  • Bab Al Shams Desert Resort Dubai
  • Bab Al Shams Desert Dubai

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.