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4.4 out of 5

"I think, air-conditioning needs changing of filters, as it causes cough & phlegm. We had to switch it off & opening balcony door. " More

By a verified traveller on Sun 24 Dec 2017

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Hotel Description

Our customers tell us that they can't get enough of the spacious aparthotels at BurJuman Arjaan by Rotana. During your stay, you'll be connected to a shopping centre and just a quick walk from BurJuman Mall. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception. Built in 2007, this 4-star aparthotel has 148 aparthotels over 24 floors. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a furnished balcony and an iPod docking station
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy international cuisine while dining at The Gallery Restaurant
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes a health club
  • Guests really like the accommodation for the spaciousness and comfy beds
  • Steps from BurJuman Mall and a 2-minute drive from Meena Bazaar
  • Airport shuttle service available for a fee

BurJuman Arjaan by Rotana ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BurJuman Arjaan by Rotana

Everyone (2) Couples (9) Family (4) Friends (1) Other (3)
4 out of 5
I think, air-conditioning needs changing of filters, as it causes cough & phlegm. We had to switch it off & opening balcony door.

Posted by on 24 Dec 2017

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Comment from Hotel Management

25 Dec 2017 by Nikhil

Dear Valued Guest, Thank you very much for your review of your recent stay with us at BurJuman Arjaan by Rotana on Expedia. With much regret we learnt that we did not meet your expectations for which we sincerely apologize. Please be assured that your valued comments and suggestions will be assessed and rectified as required. Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Burjuman Arjaan by Rotana in near future, we remain with kind regards Nikhil Gupta Front Office Manager

4 out of 5

Very nice and clean right in the centre of Bur-Dubai

Very nice and relaxing stay. Very centrally situated to all the sights.

Posted by on 11 Sep 2014

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4 out of 5

Rotana Arjan, Burjuman

Nice hotel, friendly staff, convenient location. No free wi-fi in the rooms and net access is rather expensive (AED 15 for 30 mins)

Posted by on 25 Aug 2014

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4 out of 5

Nice relaxing time

Hotel location is very good. Nice and quiet apartments. Only glitch is no free WIFI on site.

Posted by on 13 May 2014

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5 out of 5

Arjaan Rotana

We stayed in this apartment for 6 nights. Rooms are spacious. Near the metro, next to the shopping mall, 24hr macdonalds walking distance along with other eateries just across the road. We simply loved this apartment. The only drawback is the wifi which is chargeable at a very high price and the dryer takes a long time to dry the clothes. Staffs are friendly and approachable. Will be booking this apartment again when we return in February.

Posted by on 24 Apr 2014

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5 out of 5

Very good hotel

We visited Dubai at the end of October and stayed 5 nights at the hotel. 15 minutes (and 40/50 dirhams) from the airport: the location is perfect. It is also attached to the Burjuman shopping mall, which is really nice. Just to clarify: yes, the mall is being renovated at the moment, but that's only half of it, and the other half is open and full of nice (and expensive!)shops and restaurants, including a food court which is excellent value for money if you like that kind of things. The hotel links directly with the mall, so no need to get out if you want to access the front entrance of the mall from inside, which we did regularly. The mall is also one of the Big Bus tour company stops, both for the Red and Blue lines, which was extremely convenient as we got a 48 hour ticket, and hopped on and off for 2 days. By the 3rd day, we had a good feel for Dubai, and started using the metro to go places. Day passes (just under £3) are cheap and we made full use of them. The hotel is on the red metro line (5 minutes walk to the metro station), and only 6 stations from the Burj Khalifa and the Dubai Mall, the best mall in our opinion. The metro system is reliable and very safe, and gets very busy as a consequence, particularly in the evening. The hotel itself was very nice. We were on the 21st floor, and the view was great. Our room was a classic suite, big and comfortable. Very nice bathroom, but hot water seemed to run out quickly in the morning for some reason. Staff could not have been more courteous and helpful. Breakfast was included in our package, and I would recommend it, as the choice was good and the food quite tasty. The pool was nice and quiet, probably due to the fact it does not get a lot of sun during the day because of adjacent buildings, but we only used it once as we were out and about all the time. The concierge booked a taxi back to the airport for 5am on the last day, as our flight was at 7.40. Overall, everything went extremely well, and I would highly recommend the Burjuman Arjaan, especially as it actually was good value for money when you consider how much hotel suites can cost.

Posted by on 3 Nov 2013

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4 out of 5

Awesome holiday

Great hotel with everything you could need. Wonderful staff who were only too happy to help. Had a fantastic time.

Posted by on 19 Sep 2012

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4 out of 5

Posted by on 20 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by GM

Dear Valued Guest, Thank you very much for staying at BurJuman Arjaan by Rotana and for rating us 4 star following your stay. We really appreciate your rating which will assist us to continuously strive to improve our services and facilities. We look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager

3 out of 5

Trip nach Dubai

Wir hatten eine Deluxe Suite und war sehr geräumig leider wird nicht so gründlich geputzt (staubig). Besonders Balkon voll Taubendreck. WLAN nur gratis in Lobby und Restaurant. Personal war sehr freundlich und zuvorkommend.

Posted by on 22 Feb 2016

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5 out of 5

Great hospitality!

1 Great rooms with magnificant view over the city 2 Kind staff 3 Very good roomservice

Posted by on 19 Oct 2015

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Property Features

BurJuman Arjaan by Rotana offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/café on site. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly BurJuman Arjaan by Rotana. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai aparthotel.

  • 148 guestrooms or units
  • 24 levels
  • 2 buildings
  • 544 sq. m of conference space
  • Built in 2007
  • Dining venue
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Fridge
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (10.4 km / 6.5 mi)
  • Metro station: Khalid Bin Al Waleed Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

BurJuman Arjaan by Rotana offers 148 forms of accommodation with iPod docking stations and DVD players. Rooms open to furnished balconies. This accommodation offers separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. This Dubai aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Electric kettle
  • Kitchenware
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

The aparthotel hosts a free manager's reception daily.

The Gallery Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.

Cafe 302 – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a health club.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Snorkelling nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 180.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Car required
  • Credit card pre-authorisation
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 65
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay (for guests aged under 18 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: AED 99.00 for adults and AED 49.5 for children (approximately)
  • Airport shuttle fee: AED 175 per person (one-way)
  • Rollaway bed fee: AED 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arjaan Rotana Dubai BurJuman
  • BurJuman Arjaan Rotana
  • BurJuman Arjaan Rotana Dubai
  • BurJuman Arjaan Rotana Hotel
  • BurJuman Arjaan Rotana Hotel Dubai
  • Dubai BurJuman Arjaan Rotana
  • Burjuman Arjaan By Rotana - Dubai Hotel Dubai
  • Burjuman Arjaan Dubai
  • Burjuman Arjaan Hotel Dubai
  • BurJuman Arjaan Rotana Aparthotel Dubai
  • BurJuman Arjaan Rotana Aparthotel
  • BurJuman Arjaan by Rotana Dubai
  • BurJuman Arjaan by Rotana Dubai
  • BurJuman Arjaan by Rotana Aparthotel
  • BurJuman Arjaan by Rotana Aparthotel Dubai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • BurJuman Arjaan by Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.