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- Air-conditioned rooms with Select Comfort beds, deep-soaking bathtubs and separate sitting areas
- Free WiFi and wired Internet
- Free valet parking
- Enjoy international cuisine at Bayty, one of the property's 3 restaurants and 2 bars/lounges
- Buffet breakfast served daily for a fee
- Take a swim in the outdoor pool
- Indulge with manicures and pedicures, Ayurvedic treatments or Thai massages at Kirana Spa
- Services include babysitting, dry cleaning/laundry and concierge services
- On-site recreation includes an outdoor tennis court, a health club and a steam room
- Guests like the restaurant and bar
- 12 minutes by foot from Dubai International Financial Centre and a 3-minute drive from Dubai International Convention and Exhibition Centre
- Free beach and shopping centre shuttle service
Carlton Downtown ratings based on 25 verified reviews
Guest reviews for Carlton Downtown
Great hotel - will stay again
26 Apr 2017 by Hosni A - Group Managing Director, Carlton Hotels
Dear Amit, Thank you for your stay at Carlton Downtown Hotel. It is great to know that you had a chance to try our Zephyr Rooftop Lounge. It is the perfect time to unwind and relax. I hope that you'll visit us again soon. Kind regards,
top hotel in DIFC
10 Sep 2018 by Hosn Abdelhadi
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
23 Apr 2018 by Hosni
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. Please rest assured that your invaluable feedback is being noted, and necessary improvements and amendments will be done for the convenience of our Guests We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
7 Jan 2018 by Hosni Abdelhadi
Dear Guest, Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Chief Executive Officer Carlton Hotels & Suites
Tres bon Sejour
Very good hotel
About the Carlton DowntownLocation Sheikh Zayed Road, Dubai, 7143
Carlton Downtown offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi and wired Internet. A health club, a nightclub, and a sauna are also featured at the family-friendly Carlton Downtown. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.
- 1 building
- 357 guestrooms or units
- 47 levels
- 3 dining venues
- 2 bars or lounges
- Built in 2013
- Bar by the pool
- Coffee shop
- Childcare (surcharge)
- Terrace on the roof
- Poolside lounge chairs
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Car service
- Tour and ticket information
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Television in lobby
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Outdoor pool
- Free WiFi
- Outdoor tennis court
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free valet parking , Parking (limited spaces)
- Airport: Dubai (DXB-Dubai Intl.) (12.3 km / 7.6 mi)
- Metro station: Financial Centre Station (0.3 km / 0.2 mi)
- Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
- Parking: Free valet parking
Carlton Downtown offers 357 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Sitting area
- Select Comfort beds
- Deep soaking tub
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Egyptian cotton linens
- Down blanket
- Pillow options
- Shower and tub combination
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Bayty – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Deli Grind – This delicatessen only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Jimmy Wickets – On-site sports bar. Happy hour is offered. Open daily.
Zephyr – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Pilates classes on site
- Yoga classes/instruction on site
Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
- Number of treatment rooms 6
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sauna in spa
- Spa tub in spa
- Thai massage
- Detoxification wrap
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 2 PM
- Check-in time ends at 3 AM
- Minimum check-in age is 21
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for AED 150.0 per night.
- Pets and service animals are not allowed at Carlton Downtown
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Noise-free rooms not guaranteed
- No pets or service animals allowed
- Parking height restrictions apply
Guests will be asked to pay the following charges at the property:
- Tourism fee: AED 15.00 per accommodation, per night
- A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AED 99 for adults and AED 49.50 for children (approximately)
- Airport shuttle fee: AED 157 per vehicle (one-way)
- Early check-in fee: 50 per cent of room rate (subject to availability)
- Late check-out fee: 50 per cent of room rate (subject to availability)
- Rollaway bed fee: AED 150.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Carlton Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Pets and service animals are not allowed on site.