15 Mar 2018 by tohamy.gad
rakas Guest Kiitos että olet päättänyt yöpyä Copthorne Hotel Dubaiissa. On ilo tarjota sinulle arvostettu vieras ja arvostamme kaikkia palautteitasi. Haluaisin pyytää anteeksi haasteista, joita olette kohdanneet loman aikana. Palvelustandardeja, jotka olette kokeneet, eivät vastaa Copthorne-palvelun laatuvaatimusten tasoa. Olkaa varmoja siitä, että korjaavia toimenpiteitä tehdään, jotta vältetään toistuminen tulevaisuudessa. Toivon, että annat meille toisen mahdollisuuden korvata äskettäiset puutteet. Kiitos vielä kerran kommenttisi ja odotan innolla sinua takaisin. Ystävällisin terveisin, TOHAMY GAD, Front Office Manage
Copthorne Hotel Dubai offers its guests an outdoor pool, a kids' pool, a health club, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A sauna, spa services, and a terrace are also featured at the family-friendly Copthorne Hotel Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Copthorne Hotel Dubai offers 210 forms of air-conditioned accommodation which are accessible via exterior corridors, and features fireplaces and minibars. This accommodation offers separate sitting areas. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crystal – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
Choices Cafe – On-site lobby lounge. Open 24 hours. Open daily.
Gazebo Terrace – This cocktail bar is located by the pool. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.