5 Nov 2018 by ER
Dear Valued Guest, Thank you for choosing Crowne Plaza® Dubai – Deira and for staying with us. I trust you enjoyed your experience at the hotel. We look forward to having the chance to welcome you back in the near future. Sincerely, Elena Raznova Assistant Marketing & PR Manager
26 Jul 2018 by ER
Dear Emdad, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Elena Raznova Assistant Marketing & PR Manager
1 Apr 2018 by Marine
Dear Valued Guests, Thank you for submitting your review. Our hotel is committed to providing our guests with the highest quality services and facilities. I will be delighted to share your compliments and constructive comment about the hotel. In the meantime, we hope to have the chance to welcome you back for a true Crowne Plaza experience. Sincerely, Marine Deshayes Assistant Marketing Manager
27 Sep 2021 by Kaval
Dear Patrick, Please allow me to reply in English. We are sorry to hear about your experience. At Crowne Plaza Dubai-Deira we strive our best to provide the best service to our guests and we are sad that we couldn’t deliver the same in this case. We would like to know more. Please do email me at firstname.lastname@example.org and we will get in touch with you soon. Once again, please accept our sincere apologies and we look forward to hearing from you. Warm Regards, Kaval Siddhu Cluster Marketing and PR Manager
Crowne Plaza Dubai Deira, an IHG Hotel offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. There are 3 restaurants and 3 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 15042 square feet (1397 square metres) and includes conference centres. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Crowne Plaza Dubai Deira, an IHG Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Crowne Plaza Dubai Deira, an IHG Hotel offers 300 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Spice Island – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Brioso – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Harrys – This bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Aquarium Lounge – This coffee shop specialises in international cuisine and serves breakfast and light fare. Open 24 hours. Open daily.
Tiki Bar – This bar specialises in international cuisine. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.