31 Dec 2018 by Nuzhi
Dear Sir, Thank you for choosing Crowne Plaza® Dubai and for sharing a review of your stay. We really Appreciate your feedback . We look forward to welcoming you back soon.
12 Feb 2018 by Georges Farhat
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai
Crowne Plaza Dubai, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 3961 square feet (368 square metres) and includes conference centres. A kids' pool, a sauna, and spa services are also featured at the luxury Crowne Plaza Dubai, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Wired internet access - surcharge
Free self parking , Free valet parking , Parking (limited spaces)
Crowne Plaza Dubai, an IHG Hotel offers 568 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Dana – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Al Fresco – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Sakura – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Chamas Churrascaria – This buffet restaurant specialises in Brazilian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Trader Vic's – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Crowne Plaza Dubai, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.