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3.5 out of 5

"Good hotel in a very good location Very busy hotel which also has a night club. This did not affect us " More

By a verified traveller on Sun 30 Dec 2018

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Deluxe Room, 1 King Bed, Smoking (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£59* Per night/room 27 Jun - 28 Jun

Suite, Non Smoking (Crowne with Club Lounge Access)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Club Room (Crowne Plaza)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 Twin Bed Maximum Occupancy 7 Max

Hotel Description

Crowne Plaza Dubai, an IHG Hotel's proximity to the airport gets high marks from our customers. During your stay, you'll be within walking distance of Dubai International Convention and Exhibition Centre. Features include free WiFi in public areas and free valet parking, plus 7 restaurants. Built in 1994, this 5-star hotel has 568 rooms over 23 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each room.

  • Air-conditioned rooms with deep-soaking baths, sitting areas and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Al Dana
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or body treatments at Crowne Fitness
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests have great things to say about the family-friendly amenities and the proximity to the airport
  • 7 minutes by car from Dubai Garden Glow and 7 minutes from Burj Khalifa
  • Airport shuttle service available for a fee

Crowne Plaza Dubai, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Dubai, an IHG Hotel

Everyone (2) Couples (2) Friends (1) Other (1)
4 out of 5
Good hotel in a very good location Very busy hotel which also has a night club. This did not affect us

Posted by on 30 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Nuzhi

Dear Sir, Thank you for choosing Crowne Plaza® Dubai and for sharing a review of your stay. We really Appreciate your feedback . We look forward to welcoming you back soon.

2 out of 5

Hotel was disappointing

We arrived New Year’s Eve to be told the hotel was overbooked, to be given a smoking room with a small bed, we refused but that was the only room available that night, in the room it stunk so much of stale smoke and there was hairs on the tiles in the shower, we have stayed in Crowne plaza before in England always been excellent for cleanliness.

Posted by , from manchester on 8 Jan 2018

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Comment from Hotel Management

12 Feb 2018 by Georges Farhat

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

4 out of 5

Excellent Hotel

Good location, excellent staff, lovely room with a really comfy bed. For a short break this hotel was great value for money and met our needs perfectly. I would recommend giving this place a try.

Posted by on 6 Jan 2016

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5 out of 5

Excellent Location

The staff were very friendly. Elegant surroundsing everything was perfect.

Posted by on 19 Nov 2014

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5 out of 5

Een prima hotel

Een prima hotel Waar kan je vermaken s avonds Het hotel is vooral bestemd aan mensen die van avond leven houden

Posted by on 18 Jan 2016

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1 out of 5

Gute Lage, aber enttäuschendes Hotel!

Die Zimmer richen nach altem, kaltem Rauch. Das Hotel war vielleicht vor 10 Jahren ein 5-Sterne-Hotel, heute sicher nicht mehr.

Posted by on 17 Feb 2014

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About the Crowne Plaza Dubai, an IHG Hotel

Location Sheikh Zayed Road, Dubai,

Property Features

Crowne Plaza Dubai, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 3961 square feet (368 square metres) and includes conference centres. A kids' pool, a sauna, and spa services are also featured at the luxury Crowne Plaza Dubai, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 568 guestrooms or units
  • 23 levels
  • 3 buildings
  • 7 dining venues
  • 3961 sq ft of conference space
  • 368 sq. m of conference space
  • Built in 1994
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (12.4 km / 7.7 mi)
  • Metro station: Emirates Towers Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Crowne Plaza Dubai, an IHG Hotel offers 568 forms of air-conditioned accommodation with minibars and a safe. This individually decorated accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Bathtub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Al Dana – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Al Fresco – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Sakura – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Chamas Churrascaria – This buffet restaurant specialises in Brazilian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Trader Vic's – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Crowne Plaza Dubai, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 125 for adults and AED 63 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 80 per day (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai
  • Crowne Plaza Dubai, An Ihg
  • Crowne Plaza Dubai, an IHG Hotel Hotel
  • Crowne Plaza Dubai, an IHG Hotel Dubai
  • Crowne Plaza Dubai, an IHG Hotel Hotel Dubai

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Crowne Plaza Dubai, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.