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4.5 out of 5

"Amazing place and extremely good value for money. Free shuttle service to the Dubai mall " More

By a verified traveller on Tue 09 Jul 2019

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Guest Room Burj Khalifa View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Twin Guest Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

King Guest Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at DoubleTree by Hilton Dubai - Business Bay. During your stay, you'll be within walking distance of Dubai Fountain. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle. This 4-star hotel has 238 rooms over 12 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, sofa beds and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at My Square
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Dubai Fountain and a few minutes from Dubai Mall
  • Free local-area shuttle service

DoubleTree by Hilton Dubai - Business Bay ratings based on 14 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Dubai - Business Bay

Everyone (6) Couples (4) Family (2)
1 out of 5
I am very disappointed by the service of this hotel. The hotel staff are rude and unhelpful. I asked for a bottle of water and the lady got angry with me. I ask someone outside to support me with a cab the guy was so rude and short with me. Everyone in this hotel seems angry and rude I want my money back. I would never stay here again.

Posted by on 9 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Tanya

Dear Ms. Sara, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! We apologise for the inconvenience caused. We hope to welcome you back and we will definitely work towards making your stay great. Kind regards, Tanya Khera

5 out of 5
Amazing place and extremely good value for money. Free shuttle service to the Dubai mall

Posted by on 9 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Tanya

Dear Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for you great scores and lovely feedback! We hope to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

4 out of 5
Good hotel but the room wasn't cleaned the day before leaving. We had no fresh towels and when I asked for some it took hours before they were brought up.

Posted by on 10 Feb 2019

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Comment from Hotel Management

11 Feb 2019 by Emilia

Dear valued guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for taking the time to share your recent stay experience with us. My apologies that the before last day of your stay the room was not cleaned, please note that any time during your stay you can tell us your preferred room cleaning time so we can inform our HouseKeeping team about your preferences. Moreover, it is great to see the good score you gave us. We look forward to welcoming you back soon! Kind regards, Emilia Compagner Guest Relations

5 out of 5
Hôtel très beau très bon emplacement , j’ai passé une superbe semaine dans cet hôtel avec un personnel très accueillant et très attentif avec les clients. Un hôtel où je retourne avec plaisir.je conseille cet hôtel 😊😊

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Tanya

Dear Ms. Maria, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for your great comments and lovely scores. We hope to welcome you back to our 'Cookie' Kind regards, Tanya Khera Guest Relations

5 out of 5
Tolles Hotel, zentral in der Nähe vom Burj Khalifa. Sehr gute Ausstattung, moderne und grosse Zimmer, sowie freundliches Personal. Immer wieder gerne!

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Tanya

Dear Valued Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for your lovely comments and great scores. We hope to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

5 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Tanya

Dear Valued Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for the great scores. Look forward to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

5 out of 5
Superbe hôtel, très joli, proche de tout, très propre et personnel très accueillant. Ils offrent également un service de navette gratuite qui va de l’hôtel à la plage / le Dubai mall etc et qui reviens vous chercher c’est top. Le buffet petit déjeuner est très varié et très bon. Les chambres sont spacieuses, jolies, propres, modernes avec climatisation réglable. Très belle expérience j’y retournerais avec plaisir.

Posted by on 2 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by Emilia

Dear valued guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for taking the time to share your most recent stay experience with us. We are delighted to read that you have enjoyed your stay, and your compliments regarding the hotel and its employees are highly appreciated. We are looking forward to welcoming you back to our hotel in the near future. Kind regards, Emilia Compagner Guest Relations

5 out of 5
Einfach nur perfekt !!! Zimmer waren traumhaft. Personal unglaublich zuvorkommend und freundlich

Posted by on 12 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by Tanya

Dear Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for your lovely comments. We hope to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

4 out of 5
Sehr schöne Untekunft. Sehr hilfsbereites und freundliches Personal. Service hat noch kleine Mängel.

Posted by on 9 Mar 2019

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Comment from Hotel Management

9 Mar 2019 by Tanya

Dear Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! We are pleased to know that you enjoyed your stay with us and we thank you for such wonderful comments. We hope to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

5 out of 5
very warm welcome! Got FREE Upgrade to an astonishing 100m2 suite! Throughout great staff, friendly and helpful. Also the Lady at the Starbucks was super nice. The Suite was huge, all New, very stylish and also very clean. Great location in the Business District, close to Burj Khalifa. I can recommend this hotel a 100%. One of the Best places I habe stayed in.

Posted by on 6 Mar 2019

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Comment from Hotel Management

9 Mar 2019 by Tanya

Dear Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! We are pleased to know that you enjoyed your stay with us in the suite and thank you for such wonderful comments. We look forward to welcoming you to our 'Cookie' again. Kind regards, Tanya Khera Guest Relations

About the DoubleTree by Hilton Dubai - Business Bay

Location Bay Square 5, Business Bay, Dubai,

Renovations + Closures

This property is closed until further notice.

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities
  • Shuttle services

Property Features

DoubleTree by Hilton Dubai - Business Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. There are 9 meeting rooms available. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton Dubai - Business Bay. A free area shuttle within 15 km is available. Self parking and valet parking are free. A complete renovation of DoubleTree by Hilton Dubai - Business Bay was completed in 2018. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 238 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (15.4 km / 9.5 mi)
  • Property shuttles: Free area shuttle within 15 km; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

DoubleTree by Hilton Dubai - Business Bay offers 238 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 49-inch Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

My Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Bay Club – This rooftop bar only serves light fare. Open daily.

Oud – This café only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AED 50 and AED 150 per person (approximately)
  • Fee for in-room wired Internet: AED 60 (rates may vary)
  • Fee for wired Internet in public areas: AED 60 (rates may vary)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Dubai Business Bay Hotel
  • DoubleTree Hilton Business Bay Hotel
  • DoubleTree Hilton Dubai Business Bay
  • DoubleTree Hilton Business Bay
  • DoubleTree Hilton Business
  • DoubleTree by Hilton Dubai - Business Bay Hotel
  • DoubleTree by Hilton Dubai - Business Bay Dubai
  • DoubleTree by Hilton Dubai - Business Bay Hotel Dubai

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.