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4.5 out of 5

"Amazing place and extremely good value for money. Free shuttle service to the Dubai mall " More

By a verified traveller on Tue 09 Jul 2019

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Hotel Description

Our customers tell us that they can't get enough of the breakfast at DoubleTree by Hilton Dubai - Business Bay. During your stay, you'll be within walking distance of Dubai Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at My Square
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Burj Khalifa and a few minutes from Dubai Mall

DoubleTree by Hilton Dubai - Business Bay ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Dubai - Business Bay

Everyone (7) Couples (4) Family (4)
1 out of 5
I am very disappointed by the service of this hotel. The hotel staff are rude and unhelpful. I asked for a bottle of water and the lady got angry with me. I ask someone outside to support me with a cab the guy was so rude and short with me. Everyone in this hotel seems angry and rude I want my money back. I would never stay here again.

Posted by on 9 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Tanya

Dear Ms. Sara, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! We apologise for the inconvenience caused. We hope to welcome you back and we will definitely work towards making your stay great. Kind regards, Tanya Khera

5 out of 5
Amazing place and extremely good value for money. Free shuttle service to the Dubai mall

Posted by on 9 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Tanya

Dear Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for you great scores and lovely feedback! We hope to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

4 out of 5
Good hotel but the room wasn't cleaned the day before leaving. We had no fresh towels and when I asked for some it took hours before they were brought up.

Posted by on 10 Feb 2019

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Comment from Hotel Management

11 Feb 2019 by Emilia

Dear valued guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for taking the time to share your recent stay experience with us. My apologies that the before last day of your stay the room was not cleaned, please note that any time during your stay you can tell us your preferred room cleaning time so we can inform our HouseKeeping team about your preferences. Moreover, it is great to see the good score you gave us. We look forward to welcoming you back soon! Kind regards, Emilia Compagner Guest Relations

3 out of 5
Dommage que les photos de présentation de la piscine ne correspondent pas à la réalité. Les murs sont à l'état brut (béton, absence de fleurs, ...) et sont très proches du bassin. Pas vraiment la photo de présentation ! Les navettes vers la plage sont pratiques mais il serait judicieux d'augmenter les horaires. Exemple vécu : départ à 12h10, puis 50-60' de transfert pour arriver sur site. Finalement retour à 16h15! Pas vraiment optimum. Sinon, le séjour est appréciable : le personnel à l'écoute et attentionné, la nourriture de très bonne qualité, même s'il n'y a pas de grandes variations. La propreté est impeccable. Les photos sont trompeuses!

Posted by on 30 Oct 2022

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Comment from Hotel Management

8 Nov 2022 by Hany

Dear Yannick,Thank you for sharing your review on Expedia.First, apologies for not meeting your expectation during your recent stay. Please rest assured that your comments were raised to the concerned teams to avoid any repeat.Hope to welcome you back in not too distant future.Best regards,Hany AhmedGeneral Manager

5 out of 5
Excellent staff, good food, cozy pool area and gym. Everything worked very well on a family holiday.

Posted by on 23 Oct 2022

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Comment from Hotel Management

24 Oct 2022 by Hany Ahmed

Dear Lassi,Thank you for your feedback and we are looking forwarded welcoming you back

5 out of 5
It was so nice. The People were so friendly. I liked the Style from this hotel very much. i cant say anything negative. i will come back again🙈 Thank you all so much

Posted by on 7 Jun 2022

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Comment from Hotel Management

11 Jun 2022 by Hany Ahmed

Dear Nathalie, Thank you so much for your comments and we are looking forwarded to welcome you back

5 out of 5
Hôtel très beau très bon emplacement , j’ai passé une superbe semaine dans cet hôtel avec un personnel très accueillant et très attentif avec les clients. Un hôtel où je retourne avec plaisir.je conseille cet hôtel 😊😊

Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Tanya

Dear Ms. Maria, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for your great comments and lovely scores. We hope to welcome you back to our 'Cookie' Kind regards, Tanya Khera Guest Relations

5 out of 5
Tolles Hotel, zentral in der Nähe vom Burj Khalifa. Sehr gute Ausstattung, moderne und grosse Zimmer, sowie freundliches Personal. Immer wieder gerne!

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Tanya

Dear Valued Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for your lovely comments and great scores. We hope to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

5 out of 5

Posted by on 28 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Tanya

Dear Valued Guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for the great scores. Look forward to welcome you back to our 'Cookie'! Kind regards, Tanya Khera Guest Relations

5 out of 5
Superbe hôtel, très joli, proche de tout, très propre et personnel très accueillant. Ils offrent également un service de navette gratuite qui va de l’hôtel à la plage / le Dubai mall etc et qui reviens vous chercher c’est top. Le buffet petit déjeuner est très varié et très bon. Les chambres sont spacieuses, jolies, propres, modernes avec climatisation réglable. Très belle expérience j’y retournerais avec plaisir.

Posted by on 2 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by Emilia

Dear valued guest, Warm greetings from DoubleTree by Hilton Dubai - Business Bay! Thank you for taking the time to share your most recent stay experience with us. We are delighted to read that you have enjoyed your stay, and your compliments regarding the hotel and its employees are highly appreciated. We are looking forward to welcoming you back to our hotel in the near future. Kind regards, Emilia Compagner Guest Relations

About the DoubleTree by Hilton Dubai - Business Bay

Location Bay Square 5, Business Bay, Dubai,

Property Features

DoubleTree by Hilton Dubai - Business Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. There are 9 meeting rooms available. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton Dubai - Business Bay. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 238 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

DoubleTree by Hilton Dubai - Business Bay offers 238 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. 49-inch Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

My Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Bay Club – This rooftop bar only serves light fare. Open daily.

Oud – This café only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Dubai - Business Bay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Car not required
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 to 150 per person
  • Fee for in-room wired Internet: AED 60 (rates may vary)
  • Fee for wired Internet in public areas: AED 60 (rates may vary)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Dubai Business Bay Hotel
  • DoubleTree Hilton Business Bay Hotel
  • DoubleTree Hilton Dubai Business Bay
  • DoubleTree Hilton Business Bay
  • DoubleTree Hilton Business
  • DoubleTree by Hilton Dubai - Business Bay Hotel
  • DoubleTree by Hilton Dubai - Business Bay Dubai
  • DoubleTree by Hilton Dubai - Business Bay Hotel Dubai

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.