24 Oct 2022 by DoubleTree by Hilton M Square
Dear Alia,We regret to know about your dissatisfaction during your stay with us. We would like to extend our sincere apologies for any inconvenience caused. At Hilton it is our top priority to ensure our guest’s satisfaction and we kindly request you to allow us the opportunity to better serve you during your next visit. We hope to welcome you again soon to our hotel.With Warm Regards,DoubleTree by Hilton Dubai M Square Hotel & Residences Team
DoubleTree by Hilton Dubai M Square Hotel & Residences offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 poolside bars. WiFi is free in public spaces. A business centre and meeting rooms are available. A terrace, tour or ticket assistance, and coffee/tea in common area are also featured at the luxury DoubleTree by Hilton Dubai M Square Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
DoubleTree by Hilton Dubai M Square Hotel & Residences offers 458 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Dubai M Square Hotel & Residences has a restaurant on site.
Late-night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages and manicures and pedicures. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
DoubleTree by Hilton Dubai M Square Hotel & Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.